Patient Care Quality Control

Lauren McKinney

Copperas Cove, TX *****

330-***-**** – *********@*****.***

Professional Summary

Certified Phlebotomy Technician versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Certified Phlebotomy Technician position. Ready to help team achieve company goals.

Skills

Group Discussion Facilitation

Coaching and Mentoring

BLS certification

Specimen Preparation

Sample storage

Glucose Screening

Order of draw

Patient Care

Syringe method

Patient confidentiality

Butterfly Venipuncture

BBP certification

Work History

05/2017 – 10/2023 Crew Member Trainer McDonald's - Dover, OH

Collaborated with management to identify areas for improvement within the team's performance.

Selected to mentor new hires, helping them acclimate to the company ensuring quality standards and highest level of efficiency is met.

Enhanced team efficiency by conducting thorough crew member training sessions.

Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.

Established and maintained quality control standards.

Maintained current knowledge of all team position requirements.

Education

08/21 Hocking College Nursing Program, No Degree

12/23 Hocking College Phlebotomy Certification

Certifications

Certified Phlebotomy Technician

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