Data Entry Customer Service
Resume:
INDIRA MERCADO
*** # ***** *** ***** *** Francisco, CA 94080
***************@******.***
My work experience has made a the person who I am today my customer service skill and education make easy to perform with a good attitude
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Cash drawer balancing
Scanner operations
Payment Processing
MS Office Proficiency
Inventory Stocking
Credits and Refunds
Data Entry Documentation
35 words per minute
Meeting Planning
Program File Distribution
Excel Spreadsheets and PowerPoint
07/2020 to Current
TESLA
Fremont, CA
Production Associates Line Work
Used established assembly instructions to complete jobs. Inspected and repaired products to meet project expectations. Examined final products for conformance with quality and design standards. Demonstrated proper work practices to accomplish key performance indicators. Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket. 06/2021 to 03/2023
INTERO REAL ESTATE
San Francisco, CA
Broker Assistant
Reviewed files, records and other documents to obtain information or respond to requests. Monitored daily stock prices to compute fluctuations for secure loan collateral requirements. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Planned and developed data entry documentation and instructions to optimize data delivery. Maintained employee attendance records to guarantee efficiency when meeting project deadlines. Managed data gatekeeping by receiving information, translating and overseeing documents within file management system.
Assisted with upholding and fortifying digital security systems to protect valuable and confidential information. 08/2021 to 02/2023
SHELL GAS STATION
San Francisco, CA
Cashier
Identified and corrected data entry errors to prevent duplication across systems. Reviewed and updated account information in company computer system. Completed database backups to
Collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity. 01/2022 to 03/2022
ARCOS AUTO BODY
South San Francisco, CA
Receptionist
Processed and sent invoices, adjustments and credit memos to customers. Answered customer invoice questions and resolved issues discovered during invoicing and collection process. Performed data import, scanning or manual keying processes to verify invoice accuracy. Logged deliveries and pickups and quickly loaded and unloaded deliveries. SUMMARY
SKILLS
EXPERIENCE
HIGH SCHOOL DIPLOMA 06/2004
Life Learning Academy Honor Student, San Francisco, CA SOME COLLEGE (NO DEGREE): CLINICAL NUTRITION 05/2009 City College of San Francisco, San Francisco, CA
Teresa Navarro Broker for Intero 650-***-****
David Zaseti Manager for Tesla 510-***-****
Manfredy Manager for Shell gas station 415-***-**** EDUCATION AND TRAINING
REFERENCE
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