Customer Service Patient Care
Resume:
Sherrie Levine
*************@*****.***
Objective: Seeking an position that will offer expanded career opportunities that will enable me to apply my experience in an professional setting.
Skills/Knowledge:
-Administrative
-Blood Draws
-General knowledge of medical terminology and infection control standards
-Excellent clinical, verbal, written, and customer service skills
-EKG, Epic, Specimen Collection, restraints, Foley catheter
-Pediatric Care, psychiatric
-Interpersonal Communication
Professional Experience:
University Of Maryland Radiation Oncology Baltimore, MD
Medical Receptionist/Scheduler September 2021- Present
Maintaining records and clinical documentation related to medical injuries.
Conduct comprehensive assessments and other assessments as required.
Coordinate and facilitate Meetings
Strong analytical and problem-solving skills
Collect information during report
Identify providers, supports, and resources for clients
Greater Baltimore Medical Center Towson, MD
Patient Service Assistant/Patient Care Tech January 2019-Present
Provide direct contact administrative support to providers.
Receive and screen patients’ telephone calls
*Respond to general inquiries by relating or referring to established policies and procedure
Schedule patient appointments using a computerized medical system Performs all functions related to pre-authorization by calling the insurance companies giving clinical information and getting test approved prior test
Johns Hopkins Hospital Baltimore, MD
Nursing Support Technician July 2003- April 2010
Responsibilities include cleaning and sanitized using OSHA sterilization process to insure deterrent of germs and diseases in discharged patient’s rooms.
Provide patients with bed baths, showers, nail care, foot care, perineal care, mouth care and denture care. Measured intake and outtake of patient meals
Made occupied, surgical, open and closed beds.
Accompanied patients to other services in the hospital such as dialysis, physical therapy, and x-ray.
Assist patients with daily living activities
Performs basic nursing support procedures
Collect bodily fluids for lab test
Provide emotional support
Charting of changes in health/behavior
Telemetry
Transport patients to and from procedures
Perform EKG’S
Certifications:
*CPR Certified October 2021
*CNA/GNA Certified October 2009
*Fire, Safety and Emergency Evacuation September 2009
*Alzheimer’s Training October 2009
*Infection Control and Standard Precautions October 2009
*Patient Care technician Certification November 2011
Education:
Lake Clifton-Eastern High School
Early Childhood Education-Obtained 90 hours Certificate
School of Geriatric & Health Care -CNA/GNA training course Certification
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