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Customer Service Front Office

Location:
Cleveland, TN
Posted:
August 02, 2024

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Resume:

FRONT OFFICE

COORDINATOR

Robin

Wagner

423-***-****

****************@*****.***

Cleveland, TN 37311

CONTACT

SKILLS

• Multitasking and Organization

• Customer Service

• Superb time management skills

• Microsoft Office

• Payroll Administration

• Expense Reports

• Invoice Processing

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. PROFESSIONAL SUMMARY

April 2017 - Present

Supervisor of Operations

R & D Services, Cleveland, TN

August 2015 - February 2017

Waitress Trainer

The Shak Drive-in Restaurant, Cleveland, TN

July 2013 - August 2015

Office Manager

MBD Steel Erectors, Cleveland, TN

February 2009 - May 2011

Loan Processing Manager

Service Loan Company, Cleveland, TN

EXPERIENCE

Prioritized daily work schedules for assigned personnel and set employee productivity targets.

Enforced safety regulations to protect personnel from harm or injury while working onsite.

Coordinated cross-functional teams on large projects, ensuring successful completion within deadlines.

Tracked company inventories and ordered new products to replenish equipment levels.

Instructed new hires on proper use of POS systems used by restaurants in order to process orders quickly and accurately.

Presented excellent customer service by accurately fulfilling orders and maintaining facility and equipment.

Followed food safety standards and systems to reduce food contamination.

Conducted one-on-one and group training sessions to ensure successful onboarding of new wait staff.

Created and maintained filing systems to ensure accurate record keeping.

• Developed and monitored office budgets and processed payroll. Established relationships with external partners to facilitate business operations.

Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.

Analyzed credit reports and other financial documents to determine borrower eligibility for various types of loans.

Analyzed applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.

Submitted applications to credit analysts for verification and recommendation.

• Updated credit and loan files.

May 1994

GED

Bradley Central High School, Cleveland

EDUCATION

References available upon request

REFERENCES



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