Independent Contractor
Resume:
Jennifer Garcia
Client Services
Vancouver, WA **684
************@*****.***
Willing to relocate to: Portland, OR - Vancouver, WA Authorized to work in the US for any employer
Work Experience
Independent Contractor
Freight Mode Transport LLC - Vancouver, WA
December 2019 to Present
Independent Contractor/Medical Courier
Patient Access Representative
Legacy Mt. Hood Medical Center - Gresham, OR
April 2016 to November 2019
As a Patient Access representative, I worked in all departments of the hospital primarily in the Emergency department providing patients with service as the first and last point of contact during the emergency stay. Including insurance processing and billing. This duty included answering multi line phones while calling emergency codes to page all emergency staff during emergency situations or incoming ambulances, including admitting duties. Collecting copays and processing payments and medical records management.
Account Manager
Xerox business Services - Portland, OR
November 2011 to January 2016
Provide excellent customer service
Excel in managing multiple software systems
Type 65 WPM
Tactical business management
Tech supervisor
Med-Tech
September 2003 to April 2011
Mt. Scott Residential Care Facility - Portland, OR Maintain confidential patient records
Managed incoming and outgoing medications Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care. Extensive use of mathematics for dosage of medications Evaluated patient care procedural changes for effectiveness. Administered, directed and coordinated the activities of the facility Served as liaison between management, clinical staff and the community. Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
Education
Associates in Applied Science in Medical Assistant Clark College - Vancouver, WA
2015 to 2018
Skills
• Microsoft Excel
• EMR systems
• Microsoft Publisher
• Microsoft Word
• Customer service
• Epic
• English
• Cash handling
• Medical Records
• Business Management
• Account Management
• Experience Administering Injections
• Management
• Medical Billing
• Quality Assurance
• Medical Office Experience
• QuickBooks
• Insurance Verification
• Patient Care
• Data Entry
• Transcription
• HIPAA
• Records Management
• Medical Scheduling
• Medical Terminology
• Vital Signs
• Office Management
• Phone Etiquette
• Courier
• Multi-line Phone Systems
• Anatomy Knowledge
Certifications and Licenses
HIPAA
October 2015 to Present
received through specialized training through Clark College Aids Education training
May 2015 to Present
received through Certified nursing asst training school First Aid/CPR/AED
May 2015 to May 2016
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