Yves Jean
Patchogue, NY
*******************@***********.***
Work Experience
Store Manager
Extra Space Storage - Hauppauge, NY
December 2010 to October 2022
Perform daily lock check ( Removing or placing over-locks, identifying vacates, viewing every units, etc. ) Follow up with rental opportunities.
Clean lot, office and entrance doors.
Print opening reports.
Make bank deposits ( Monday, Wednesday, Friday )
Balance cash drawer.
Utilize Workday for reporting time punches.
Complete a full lock check following the " Walk thru " report. Enter purchases into Concur ( Petty cash system )
Submit or approve invoices in Concur ( Account Payable System ) Print and mail any needed letters.
Submit online payroll transmission in Workday ( state specific ) Place forclosure Advertisement of sales with local publishers according to district schedules and foreclosure checklist.
Physical inventory of boxes, packaging supplies and other merchandise. Check supplies that need to be ordered. Review monthly operations reports and performance budget with supervisor.
Assistant Manager
Extra Space Storage - Hauppauge, NY
June 2004 to December 2010
Monitored phone lines and calls received by current or potential customers. Scheduled appointment for potential customers.
Data entry of customer's information.
Account Receivable.
Notified customers about delinquent accounts.
Medical Claims Processor
NY Medical, INC. - Queens, NY
October 2003 to January 2004
Process insurance claims.
Responsible for entering client's information information into database. Inventory Specialist
Regis - Brooklyn, NY
October 2000 to January 2002
Created inventory reports for all stores.
Scanned and calculated items to maintain and updated proper inventory. Downloaded information into computer for verification of stock. Maintained profession interaction with store management. Licensed Security Guard
Advantage Security - Manhattan, NY
September 2000 to September 2001
Maintained log of unauthorized personnel entering the premises. Prevented damage to company property.
Keep track of different establishment with use of surveillance cameras. Customer Service Representative
Global Link - Brooklyn, NY
September 1995 to October 1997
Monitored phone lines and calls received by customers representatives. Maintained interaction with clients via telephone and in person. Responsible for activating calling cards.
Worked alone or as a team member effectively.
Responsible for record keeping of all employees.
Coordinated work hours, including lunches and breaks for all current employees and new hires. Education
College Degree in Computerized Office Technology
Hunter Business School - Long Island, NY
February 2003 to October 2003
College Degree in Liberal Art
BMCC - Manhattan, NY
January 1996 to October 1997
Skills
• Proficient in Microsoft ( Word, Excel, access, and PowerPoint )
• Trilingual: English, French, Creole
• Multilingual
• Inventory control
• Bilingual
• Customer service
• Negotiation
• Team management
• Sales management