Customer Service Operations Coordinator

THERESA DESIMONE

Bensalem/***********@*****.*** /267-***-****

OBJECTIVE

Customer driven individual. Looking for a faced paced environment to grow in.

Experience

A&A Machinery Moving

Operations Coordinator. 1/2021 – Present, 2007 - 2014

Review work and schedule with customers, outside vendors and crew.

Maintain communication with customer from start to finish of project.

Review and submit time and attendance documents for all crew members.

Conduct weekly meetings to discuss schedule needs to management team.

SDA Mechanical 2019-2020

Lead Dispatch of Operations

Answer all service calls create jobs and schedule mechanics to complete.

Order parts when necessary.

Follow up with customers to make sure satisfied.

Jade Corporation 2014-2020

Lead Customer Service

Prepare quotes for engineering department

When quoted won set up paperwork and job for tool makers to start.

Follow up with customers on progress of jobs .

Prep shipping documents domestic and international.

Maintain customers portals as necessary.

Starbucks Coffee. 2000-2007

Store Manager

Staff and schedule all employees.

Maintain inventory

Report all Financials, p&l statements

Plan community events and fundraising for local charities

EDUCATION

CHI Institute. 1998

Certification Business Computer Science

Bensalem High School 1994

Diploma

Contact this candidate