Customer Service Warehouse Worker
Resume:
Charmaine Douglas
Jacksonville, FL *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Packer
Ultra beauty warehouse-Jacksonville, FL
November 2023 to Present
Pull, pack, weigh, and label products based on daily orders. Ensure all packages are properly packaged and sealed. Keeping work area clean and reporting to supervisor. Driver
Uber Drivers-Jacksonville, FL
March 2023 to Present
Responsible for transporting passengers from one location to another using the Uber app. Providing excellent customer service assuring comfort with the clients and picking up and dropping off clients to their designated location safely.
Warehouse Worker
Henry Schein-Jacksonville, FL
August 2022 to February 2023
Responsible for picking customer service orders selected directly from primary product location within the production area. Also responsible for boxing customer orders for shipping that have been picked and loaded.
Warehouse Worker
Randstad-Jacksonville, FL
June 2011 to August 2020
Maintain inventory stock counts and ensure they match the business inventory log. Follow health and safety guidelines, and ensure the warehouse is clean and safe. Janitor
AMB Janitorial Services-Jacksonville, FL
June 2007 to February 2011
Responsible for keeping building clean and safe for their occupants. Cleaning, sweeping, and mopping, scrubbing, vacuuming, and dusting and polishing floors. Education
GED
First Coast High School - Jacksonville, FL
August 2003 to May 2006
Skills
• Order Picking (10+ years)
• Warehouse Experience (10+ years)
• Electric Pallet Jack (1 year)
• Shipping & Receiving (2 years)
• Packaging (7 years)
• Warehouse Distribution Experience (7 years)
• RF Scanner (7 years)
• Delivery Driver Experience (7 years)
• Materials Handling (10+ years)
• Load & Unload (3 years)
• Manufacturing (10+ years)
• Order Picker (10+ years)
• Logistics (10+ years)
• Assembly (7 years)
• Machining (3 years)
• Microsoft Word (2 years)
• Reach Truck
• Warehouse Management
• Inventory Control (10+ years)
• Typing (2 years)
• Customer service (10+ years)
• Windows (2 years)
• Driving (10+ years)
• Communication skills (2 years)
• GPS (10+ years)
• Nannying
• Infant care (10+ years)
• First aid (4 years)
Languages
• English - Expert
Certifications and Licenses
Driver's License
Present
Non-CDL Class E
Boiler License
Assessments
Warehouse safety — Proficient
October 2023
Using safe practices in a warehouse setting
Full results: Proficient
Mechanical knowledge — Completed
April 2024
Understanding and applying mechanical concepts and processes Full results: Completed
Customer service — Proficient
April 2024
Identifying and resolving common customer issues
Full results: Proficient
Technical support: Customer situations — Proficient January 2023
Responding to technical support situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
March 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Customer focus & orientation — Proficient
April 2024
Responding to customer situations with sensitivity Full results: Proficient
Forklift safety — Proficient
May 2024
Best practices and safety hazards in forklift operation Full results: Proficient
Work style: Reliability — Proficient
February 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Work style: Reliability — Proficient
July 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Manufacturing skills — Proficient
April 2024
Monitoring systems, reading schematics, and using tools that are commonly found in a manufacturing setting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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