Commercial cleaning Customer Service Delivery Driver

David A White

BROOKLYN, NY *****

914-***-**** ꟾ *******@*****.***

Summary of Qualifications:

• Highly regarded for exceptional customer service and janitorial expertise, consistently delivering top-notch results.

• Dynamic and enthusiastic worker, dedicated to maintaining a clean and safe environment with meticulous attention to detail.

• Strong communication and interpersonal skills, excelling in interactions with customers and colleagues, and consistently following standards and directives.

• Proven ability to stay motivated, enthusiastic, and thorough in task execution, regardless of challenges.

• A dedicated team player known for fostering positive working relationships and contributing to successful outcomes.

• Adaptable and resilient, excelling in problem-solving and tackling new challenges with ease.

• Passionate about serving and assisting people, driven by a genuine commitment to customer satisfaction.

Work Experience:

Heartshare, Brooklyn, NY 06/2022 – Present

Facilities Technician

Responsible for ensuring the optimal functioning and maintenance of facilities to create a safe, efficient, and comfortable environment.

Routine Maintenance: Perform scheduled inspections, maintenance, and repairs on electrical, plumbing, HVAC, and mechanical systems to prevent downtime and ensure compliance with safety standards.

Emergency Repairs: Respond promptly to emergency maintenance requests, addressing issues such as power outages, leaks, and equipment failures to minimize disruptions.

Equipment Management: Maintain and troubleshoot a wide range of equipment and machinery, including but not limited to, boilers, generators, and elevators.

Facility Upkeep: Conduct general repairs and upkeep of buildings and grounds, including painting, carpentry, and landscaping tasks to enhance the appearance and functionality of facilities.

Safety Compliance: Enforce safety protocols, identify potential hazards, and address safety concerns to maintain a secure environment for occupants.

Inventory Management: Monitor and manage inventory levels of maintenance supplies, equipment, and spare parts to ensure availability for immediate use.

Documentation: Maintain accurate records of maintenance activities, equipment maintenance schedules, and service reports for compliance and planning purposes.

Vendor Coordination: Collaborate with external contractors and service providers for specialized maintenance and repairs, ensuring quality workmanship and cost-effectiveness. Received recognition for outstanding problem-solving skills during emergency repair situations.

Consistently maintained a 95% or higher compliance rate with safety regulations and protocols.

Improved inventory management processes, reducing waste and lowering inventory carrying costs by 15%.

A Facilities Technician with a proven track record in routine and emergency maintenance, equipment management, safety compliance, and cost-effective facility management. Dedicated to ensuring the seamless operation and safety of facilities while optimizing efficiency and reducing operational costs.

Door Dash, Brooklyn, NY 06/2019 – 07/2021

Delivery Driver

Dependable and customer-focused Delivery Driver with a track record of timely and accurate deliveries for Door Dash.

Order Fulfillment: Accurately pick up and deliver food orders from restaurants to customers' doorsteps, ensuring the order's completeness and correctness.

Timely Deliveries: Consistently meet or exceed delivery timeframes, prioritizing speed and efficiency while maintaining safety.

Customer Service: Provide excellent customer service, including courteous interactions, order verification, and addressing customer inquiries or concerns.

Order Handling: Safely transport orders, ensuring that food items remain in pristine condition during transit, and adhere to food safety guidelines.

Duane Reade, Jamaica, NY 03/2016-8/2018

Overnight Stock Specialist

Detail-oriented and reliable Overnight Stock Person with a proven track record of efficiently managing inventory and ensuring store shelves are well-stocked for optimal customer shopping experience at Duane Reade.

Inventory Management: Receive and unload merchandise shipments, accurately verifying quantities and inspecting for damage. Organize and stock inventory in designated store sections.

Shelf Maintenance: Ensure store shelves are fully stocked, well-organized, and neatly arranged, making it easy for customers to find products.

Price Labeling: Affix price tags, labels, and promotional materials to products in compliance with store pricing guidelines and marketing promotions.

Inventory Rotation: Monitor product expiration dates and rotate stock to minimize waste, ensuring that older items are placed at the front for sale.

Assist with store merchandising efforts, including setting up displays and signage to promote featured products and enhance store aesthetics.

Customer Assistance: Provide courteous and helpful customer assistance when approached, including answering inquiries, locating products, and offering product recommendations.

Safety and Cleanliness: Maintain a clean and organized stockroom, ensuring that safety protocols are followed during stocking activities.

Team Collaboration: Work collaboratively with fellow overnight team members to ensure efficient workflow and contribute to a positive working environment.

For All Kids, New York, NY 1/2015- 7/2016

Day Care Provider

Childcare and Supervision: Provide attentive care and supervision to children ages 1-15, ensuring their safety, health, and emotional well-being at all times.

Curriculum Planning: Develop age-appropriate educational and play activities to stimulate children's cognitive, social, and emotional development.

Daily Routine: Establish and maintain a structured daily schedule, including meals, naps, and educational activities, to create a consistent and secure environment for children.

Nutrition and Meal Preparation: Plan and prepare nutritious meals and snacks in accordance with dietary guidelines and individual child needs.

Hygiene and Health: Assist children with personal hygiene tasks, such as diaper changing, potty training, and handwashing, while maintaining a clean and sanitized environment.

Maintain open and regular communication with parents, providing updates on their child's progress and addressing any concerns or questions.

Education:

Thomas Jefferson High School 2000

Contact this candidate