Team Member A

OBJECTIVE

EDUCATION ROLES AND RESPONSIBILITIES

SKILLS

PERSONAL INFORMATION

H, No-142, Street No-5/B Sindhu Farm Road

Meethapur Extn. Badarpur New Delhi 110044

***********@*****.***

MADHU +91-881*******,931-***-****

Working with a reputed organization that will provide me with a good platform to utilize my skills for the growth of the organization will help me grow my career.

I worked as a team member for Shiprocket, a logistics company that is tie up with thirteen couriers' partners.

Handling the calls to the buyer & seller for confirmation of their product data, like seller-dependent pickup confirmation calls, schedule pickup & delivery, and RTO confirmation calls to the seller.

Receiving emails from area TSMs that have already been escalated by customers and providing them with resolution according to their concern over the emails.

MS Excel

MS Word

MS Power Point

Vlookup

Hlookup

PivotTable

Sum

Excel

•10th was passed out in2016

•12th was passed out in 2018

•B.A Completed in 2021

Strong organizational and time-management

skills

I learn new things very quickly.

I have good communication skills.

Exceptional communication and interpersonal

skills

Ability to work independently and as part of a

team

Detail-oriented and able to handle multiple tasks

simultaneously

Experience in managing budgets and handling

financial documents

Father's Name: Mr. Ashok Kumar

Date of Birth: 17—July—1999

Gender: Female

Marital Status: Unmarried

Nationality: Indian

Language: English, Hindi

BPO CONVERGENCE Company 2020-2023

Bharti Airtel Company 2018- 2020

TECHNICAL EXPERTISE

Govt. Girls Senior Secondary school(CBSE)

Delhi University (SOL)

DECLARATION

I hereby declare the information furnished above true to the best of my knowledge.

SPORTIVA LIFESTYLE PVT LTD 2024

I worked in the back office here

Daily follow-up, making a gate pass, packing slip summary, Daily dispatch, sample, vendor PO and customer PO sheets update Handling the mail and calling the logistics team regarding dependents, scheduling pickup & delivery,

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