Document Control Specialist

ADEBOLA OBAYOMI

Hyattsville, Maryland ***** 301-***-**** ************@*****.***

Highly organized and detail-oriented Document Control Specialist with 3 years of experience in managing, coordinating, and maintaining documents and records. Proven track record of improving document management processes, ensuring compliance, and providing exceptional customer service. experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.

Effective Communication Skills

Applicant Support and Service

Microsoft Word

Excel

Documentation, Paperwork and Reporting

Data Entry

Public Assistance Programs

Application Review

Appointment Scheduling

Eligibility Determination

Application Assessment

Computer Skills

Auditing Documents

Document Management

File conversion

Document Formatting

Database Maintenance

Document organization

Document Control Specialist, 10/2022 - 05/2024

USAA BANK

Collaborated with cross-functional teams to develop and maintain documentation standards and procedures Ensured compliance with regulatory requirements, industry standards, and company policies Reviewed applications to verify client information and resolve discrepancies Maintained comprehensive knowledge of program regulations, policies, and procedures Managed and maintained large volumes of documents, records, and data, ensuring accuracy and compliance

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Coordinated document control processes, including creation, revision, distribution, and archiving Implemented a document management system, resulting in a 25% reduction in processing time Assisted clients with completing forms required for processing applications. Document Control Specialist, 12/2020 - 10/2022

Hope For All staffing agency – Baltimore, MD

Developed office policies and procedures to improve efficiency in operations Assisted senior managers with research projects and data analysis activities Compiled reports on financial performance, operational progress, and other metrics Prepared weekly and monthly status reports for senior management review Responded promptly to customer inquiries via telephone or email Handled confidential information in an appropriate manner according to company policy Controlled and managed document processes by reviewing files, records, and critical information to confirm accuracy and comply with company policies and procedures. AML Analyst, 06/2019 - 10/2020

PNC Bank

Identified threats, vulnerabilities and suspicious behavior patterns to recommend mitigation measures. Strengthened AML compliance by conducting thorough risk assessments and monitoring transactions. Analyzed large datasets using various analytical techniques to identify patterns indicative of potential money laundering activities.

Investigated fraud referrals and performed research to minimize risk and resolve inquiries. A Security+ Certified

CompTIA

BSc in Psychology: 05/2013

Olabisi Onabanjo University - Ogun State, Nigeria

EDUCATION

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