Customer Service Representative

Leona Davids

Edinboro, PA *****

*********************@***********.***

+1-814-***-****

Customer Service

Authorized to work in the US for any employer

Work Experience

Customer Service Representative Work From Home

Concentrix - Pennsylvania

May 2022 to Present

Answer inbound calls for mail order pharmacy

Education

High school diploma

Corry Area High School - Corry, PA

August 1981 to August 1986

Skills

• Account Management

• Salesforce

• Mac OS (2 years)

• Desktop Support

• Inside Sales

• Cold Calling (1 year)

• Microsoft Windows Server

• Microsoft Outlook

• Technical Support

• Computer Operation

• Microsoft Excel

• Customer Service

• Troubleshooting (2 years)

• Sales

• Help Desk

• Live Chat

• Business Development

• Upselling

• Data Entry

• Phone Etiquette

• CRM Software

• Microsoft Windows

• Google Cloud Platform

• CRM software

• Clerical experience

• Typing

• Customer service

• Microsoft Windows Server

• Account management

• Customer service

• Windows

• Software troubleshooting

• Remote Access Software

Certifications and Licenses

Driver's License

Present

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