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Peer Support Customer Service

Location:
Glendale, AZ
Posted:
July 31, 2024

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Resume:

Claudia Suiu

Glendale, AZ *****

************@*****.***

+1-206-***-****

Graduate as Associate in Applied Science seeking a challenging position where I can utilize my skills and experience to contribute effectively to the company's success while continuing to develop professionally. I'm an easygoing and detail-oriented individual at heart, I tend to quickly analyze and respond to tricky situations as they come up, especially technical ones. I'm passionate about growth/progress because I am driven by it and achievement. I tend to align my ambitions with the greater good, giving my everyday life some extra meaning and pizazz. I'm not perfect but I do tend to be genuinely delighted by customer satisfaction. Authorized to work in the US for any employer

Work Experience

Political Canvasser

FieldWorks, LLC-Glendale, AZ

May 2024 to June 2024

I circulated a petition around Maricopa county to registered voters to help get a political initiative printed on the ballot for this November.

Inventory Processor

Nellis Auction-Glendale, AZ

February 2022 to April 2024

Worked in returns department, picked customer orders, loaded orders out and process a steady number of units, ultimately reaching top performance and bonusing. Deli Associate

Walmart-Apache Junction, AZ

October 2022 to January 2023

Fry or prep food (chicken, mac & cheese, jalapeno poppers etc.) in the fryers for the hot case daily. Roast rotisserie chickens and clean all machinery and equipment every night. Use slicers for meat & cheese and serve customers or manage inventory.

Line Cook and Prep Cook

Taco Bell-Apache Junction, AZ

September 2022 to January 2023

I do all but the customer service work most of the time. I can quickly prepare ingredients and items from the menu as well as resolve issues with customers or coworkers when they do come up. I am new so I ask for help as needed and do my best at every task so I can have the knowledge, assurance and credibility to be a manager someday.

Picker & Stocker

Amazon Fresh Warehouse-Kirkland, WA

April 2020 to October 2020

I would put together food, drinks, and other grocery store type items together in paper packages from the warehouse floor or fridge and freezer for produce and frozen goods. When I wasn't doing that, I was stocking the shelves or doing inventory/quality assurance checks. Reset Merchandiser

Advantage Solutions-Puget Sound, WA

June 2018 to September 2018

Project work ensuring companies products and signage were provided planograms correctly. Used my software and computer skills to fix or change whatever was needed to fit requires from managers or employees from respective companies we work with.

Crew Member

McDonalds Franchise-Bellevue, WA

September 2016 to February 2018

I was a crew member that helped with everything except managerial duties and cooking the food. I made desserts, drinks, swept and mopped, wiped tables and counters, made fries, arranged meals, took orders, answered needs and questions, promoted the franchise, etc. I was working in the front end for most of my time there, besides stocking, baking cookies and cleaning trays as needed. This position definitely got me used to how, "team work can make the dream work." Cashier/Sales Associate

Sears-Lynnwood, WA

April 2016 to September 2016

Cashier with numerous duties which revolved around customers and register. Process purchases, returns, and layaway transactions. Also did customer support duties answering calls about products and availability, online orders and promoted credit cards rewards program. Did inventory and organizing in my work area

Education

AA IN APPLIED SCIENCE-T in APPLIED SCIENCE-T

BELLEVUE COLLEGE

September 2017 to June 2019

HIGH SCHOOL DIPLOMA in my Sophomore year

LYNNWOOD HIGH SCHOOL - Lynnwood, WA

September 2014 to June 2018

Skills

• Customer Service

• Data Entry

• Computer Skills

• Merchandising

• Retail

• Powerpoint

• Microsoft Office

• SQL Server Management Studio

• Inventory

• Stocking

• Cashier

• SQL

• Microsoft Windows

• Microsoft Windows Server

• Operating Systems

• User Interface (UI)

• Computer Networking

• VMWare

• Shell Scripting

• Typing

• Medical terminology

• MySQL

• LAN

• IIS

• Linux

• Transcription

• DNS

• Culinary experience

• Kitchen experience

• Knife skills

• Planograms

• Medical office experience

• English

• Bilingual

• TCP/IP

• DHCP

• Supervising experience

• Box truck

• Moving

Languages

• Romanian - Intermediate

Links

https://www.linkedin.com/in/claudia-suiu-749698140 Certifications and Licenses

MTA Mobility and Device Fundamentals

June 2018 to Present

MTA Security Fundamentals

June 2018 to Present

MTA Operating Systems Specialist

March 2018 to Present

MTA Windows Server Administration Fundamentals

March 2018 to Present

MTA Networking Fundamentals

December 2017 to Present

Microsoft Office Specialist

June 2016 to Present

Driver's License

Food Handler Certification

Peer support certification

July 2024 to July 2025

Completing & testing for peer support through STAR on July 25th of this year. Fingerprint clearance card (pending)

July 2024 to Present

Will have my level 1 NON-IVP fingerprint clearance card by the end of this week or month.



Contact this candidate