Customer Service Office Manager

ROBERT B. CAIRNS

PROFESSIONAL SUMMARY

Strong leader and problem-solver dedicated to streamlining operations and enhancing customer satisfaction, demonstrated during tenure at Faith Presbyterian Church PCA. Excelled in organizational skills and strategic planning, achieving high customer ratings and significant cost savings. Skillfully balanced teamwork with multitasking abilities, ensuring optimal efficiency and confidentiality in fast-paced environments. Uses independent decision-making skills and sound judgment to positively impact company success.

WORK HISTORY

Office Manager, 01/2020 to Current

Faith Presbyterian Church PCA - San Antonio, TX

Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Streamlined office operations by implementing efficient filing systems and organizational strategies.

Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.

Delivery Driver, 07/2018 to 01/2020

Favor Delivery - San Antonio, TX

Delivered packages to customer doorsteps and business offices.

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Operated vehicle safely in highly congested areas with no traffic violations.

Maintained upbeat, positive attitude in busy, customer-focused environment.

Rideshare Driver, 02/2016 to 06/2018

Uber And Lyft - San Antonio, TX

Developed strong communication skills while interacting with diverse groups of riders daily.

Followed company guidelines and policies when interacting with passengers.

Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.

Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.

CONTACT

Address: San Antonio, TX 78201

Phone: 1-210-***-****

Email: ad7okb@r.postjobfree.com

SKILLS

Flexible and Adaptable

Organizational Skills

Customer Service

Clear oral/written communication

Problem Resolution

Teamwork and Collaboration

Strategic Planning

Multitasking Abilities

Calm Under Pressure

EDUCATION

Associate of Arts, Ceramics And Fine Arts, 11/2015

San Antonio College - San Antonio, TX

CERTIFICATIONS

Class A CDL License with X Tank Vehicle with Hazardous Materials Endorsement

Current U.S. D.O.T. Medical Examiner's Certificate

Graduate of Sage Truck Driving School at St. Phillips College

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