Customer Service Financial Management

ARLETY RODRIGUEZ CHAVEZ

Ballwin, MO- 314-***-**** - ******.*******@*****.***

PROFESSIONAL SUMMARY

Specialist in Financial Management, Strategy and Competitive Analysis. Leveraged analytical thinking and teamwork to drive operational improvements, enhancing brand awareness and shareholder value. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service.

SKILLS

• Documenta on Management • Customer Rela ons

• Strategic Planning • Teamwork and Collabora on

• Data and Compe ve Analysis • Organiza onal Skills

• Process Analysis • Cost Reduc on

PROFESSIONAL EXPERIENCE

Senior Specialist in Financial Management and Strategy National Center for Scientific Research (CNIC), Havana, Cuba. (2019-2024)

• Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.

• Identified areas in need of critical improvement and implemented strategies to achieve targets.

• Supported department leadership in implementing new policies, procedures and controls.

• Prepare statistical summaries to help in making strategic decisions.

• Market analysis and evaluation of price/cost sheets to launch products to the market.

• Collaborated on marketing campaign that significantly increased brand awareness.

• Developed comprehensive competitive analysis reports for improved marketing strategies.

• Analyzed data trends to identify opportunities for process improvement and increased productivity in planning activities.

• Participated in strategic planning sessions alongside senior leadership to develop long-term goals aligned with organizational objectives.

• Increased transparency in financial management by generating comprehensive monthly reports for senior leadership review.

• Oversaw financial management, including budgeting, forecasting, and cost control measures to maximize profitability.

• Implemented best practices in financial management, driving operational efficiency and effectiveness across the organization.

EDUCATION SUMMARY

Bachelor of Economics - Business and Managerial Economics University of Havana / 2019. Completed AP course in Financial Mathematics and Marketing.

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