Project Management Manager

Location:

Maineville, OH

Posted:

July 31, 2024

Contact this candidate

Resume:

IJOMA FLEMISTER II

*********@*****.*** 614-***-**** Morrow, OH 45152 WWW: Bold Profile

Summary

Resourceful leader skilled in bringing an organization together to focus on both strategic and tactical thinking to streamline and simplify the approach to tackling complex situations. Thrives on and has a reputation for building a harmonized ecosystem by driving business and technical partners to success while cementing relationships at all levels. Expertise in leading diverse teams, resources, and vendors to complete objectives. Energized by creative problem solving and executing in challenging environments.

Skills

• Leader

• Project Management

• Vendor Management

• Communication

• Business Process Review & Alignment

• Team & Organizational Leadership

• Skilled Negotiator

• IT Policies, Process & Procedure

• IT Strategy Development & Implementation

• Harmonize IT & Business Goals

• Risk/Issue & Change Management

• Business Intelligence & Data Analytics

• Agile Project Management

Experience

Bath & Body Works Columbus, OH

Consultant IT Project Manager

02/2024 - 03/2024

Freelance Consultant Remote - Contract through Revel IT-Consultant-Project: S/4 HANA Assessment and RISE Provisioning Program. (The project was deferred to 2026 due to BBW budget constraints)

Summary:

• Iterative methodology leveraged and used Jira and Salesforce to manage scope and visibility.

• Supervised and successfully executed a significant technological initiative within the enterprise, driving the SAP S/4 HANA upgrade program. Highlights

• Successfully executed the initial phase of the project, focusing on evaluating and preparing the infrastructure for a multi-year SAP S/4 HANA Upgrade implementation and transition to SAP RISE.

• Responsible for overseeing vendor management, facilitating harmonization between technical executives and managers, as well as managing the financial aspects.

• Handled internal and external communications effectively.

• Also worked from a release management perspective to oversee connected projects, identify, and mitigate environment and code collisions for the inflight efforts and planning to avoid collisions down the road.

• Established an environment where both stakeholders and the project team had visibility to project progress and instituted a forum with stakeholders to insure, they brought along in the journey and that their voices are heard.

• Built a detailed end-end project plan cutover plan that included OCM.

• Coached other PMs.

• The work involved various technologies including MS, Visio, MS Project, SAP ECC, SAP S/4 HANA, RISE with SAP, ABAP, SharePoint, ServiceNow, Jira, Confluence, Salesforce, O365

River City Mortgage Cincinnati, OH

Chief Information Officer

03/2020 - 02/2024

Summary: (I started as Director of IT and was promoted; throughout my time I was very hands on, at times acting more like a technical lead/manager to better support the team; I was hands on in every aspect of the infrastructure and application layers)

• Restructured the organization's technology strategy and implemented tactical execution plans alongside change management initiatives.

• Provide overall technology leadership and defined release management and cutover strategy for the organization as well as measuring and monitoring progress to ensure on time, on budget, and on quality delivery.

• Develop strategies for release and cutover governance processes and practices to support the solution lifecycle for the organizations systems.

• Oversaw the design, development, and implementation of solutions with both internal and vendor technology teams.

• Wrote and maintained organization policies up to ISO 27001 standard.

• Officer of the organization, Federal background check and finger printing to establish company licensing nationwide.

• Architect of the cybersecurity plan.

• Microsoft Office 365 expert: including Microsoft Defender, Azure, Active Directory, PowerShell, SharePoint, Power BI, SQL, Intune.

• Built, led, and managed the entire team: System Engineers, Intranet Engineers, Service Desk, Network Engineers, IT Compliance, Business Analysts, Project Managers, Security Engineers, and IT Managers.

• Collaborated with other members of the senior leadership team to establish strategy and define key performance criteria.

• Led organization's marketing and telemarketing initiatives.

• Leveraged agile (Scrum and Kanban), iterative approaches, and waterfall methods on different business critical projects.

• Maintained a wiki that included information such as overview of all changes, build and release procedures, dependencies, and notification lists. Highlights:

• Business Process Optimization: Drove organizational performance by aligning business processes with strategic objectives.

• Infrastructure and Virtualization: Implemented measures to maximize infrastructure uptime and mitigate risk from single points of failure.

• Researched new technologies and configuration opportunities then partnered with internal teams and vendors to implement continuous improvements including strategically implementing cloud technology and vendor outsourcing initiatives to optimize operations.

• Business System Integration & Optimization: Drove business growth by effectively integrating and optimizing systems, resulting in an impressive increase of closed loans from 600 million to 1.1 billion dollars annually. Successfully concluded business operations in year 2, securing 1.2 billion dollars in loans.

• Collaborated with senior leaders and vendors to choose new solutions and drove alignment on requirements and implementation timelines.

• Attracted, nurtured, and developed talent by way of coaching and supporting the on-going education of the IT team to drive and maintain adherence to defined standards and objectives.

• Conducted retrospectives to identify what to stop, start, and continue.

• Excellent verbal and written communicator and presenter: motivated and guided teams to refine the art of effective storytelling.

• The work involved various technologies including XML, Java, Java Script, SQL, MS, CSS, HTML, SharePoint, VMWare, Salesforce, PowerBI, Ubiquiti, UniFi, Kantech, EntraPass, Calyx, O365 Admin Portals, O365 Cardinal Health Dublin, OH

Consultant Information Technology

Project Manager

11/2018 - 03/2020

Freelance Consultant - Contract through Revel IT - Project: PMOD SAP Order Management transformation implementation - Integration Team / Salesforce.com Team.

Summary:

• Leveraged agile Kanban methodology and Jira to manage the Kanban board.

• Spearheaded IT project management for both Application Development Integration (all interfaces) and Application Development Salesforce.com initiatives.

Highlights:

• Led the successful execution of phase 2 in a multi-year SAP Order Management transformation project for Cardinal Health's Pharmaceutical Segment PMOD.

• Built complex end-to-end project plan including OCM.

• Managed Application Development Integrations and Salesforce.com endeavors including financial management.

• Conducted retrospectives to identify what to stop, start, and continue.

• Contributed to the development of thorough cutover and change management plans as a key member of the PMOD cutover team.

• Was a member of the cutover team focused on building the end-to-end cutover plan.

• Collaborated with cross-functional teams to establish and gain alignment with business goals and objectives.

• The work involved various technologies including XML, Java, Java Script, SQL, .NET. MS, Red Hat, Visio, MS Project, Atlassian testing tools, SAP ECC, ABAP, SharePoint, ServiceNow, Jira, Confluence, Salesforce, O365 L Brands Columbus, OH

Manager, MGT BPMO

05/2011 - 11/2018

Summary / Highlights: (MGT is the technology arm of L Brands; the BPMO is the enterprise project management office)

• Leveraged agile (Scrum and Kanban), iterative approaches, and waterfall. Some efforts leveraged Jira, and some used an actual Kanban board.

• Effectively directed medium to large-scale technology initiatives across multiple areas within the project management office. Achieved project delivery for digital channels, stores operations, supply chain logistics, and infrastructure enhancements within budgets ranging from $1M to over

$90M.

• Collaborated with cross-functional teams to gain alignment on business goals and objectives.

• Built multiple large complex end-to-end cutover plans and led the cutovers including SAP upgrades, their associated hardware refreshes, and the OCM teams followed by Hypercare.

• Conducted retrospectives to identify what to stop, start, and continue.

• The project variety also included projects focused on the data lake, HCM/HR projects, efforts that included Data Warehouse and Business Intelligence, encryption for POS, and security with multiple rounds of pen testing.

• Fulfilled the Release Manger role to spearheaded end-to-end planning and successful execution of simple to highly complex major, minor, and patch releases across SAP, infrastructure, and stores channel. Touching all areas of the organization including business and executive stakeholders. Was able to avoid possible collisions from a code, environment, and OCM/business perspective. Also managed teams of offshore and onshore PM, technical, functional, and business resources as large as 200.

• Maintained a release wiki that included information such as build and release procedures, dependencies, and notification lists.

• The work involved various technologies including XML, Java, Java Script, Unix, Linux, SQL, .NET. MS, Quality Center, Red Hat, Visio, Toad, MS Project, Atlassian testing tools, SAP ECC, ABAP, SharePoint, ServiceNow, Jira, Confluence, Salesforce, Azure, O365

CGI Technologies and Solutions Inc.

Columbus, OH

Consultant Project Manager

10/2006 - 05/2011

Summary

• Utilized a range of project management methodologies including agile

(Scrum and Kanban), iterative approaches, and waterfall methods to oversee and make significant contributions to major financial service initiatives for commercial clients (some as large as $180MM).

• Conducted retrospectives to identify what to stop, start, and continue.

• Managed scope, cost, and time.

• Managed a detailed 10K line+ end-end-end cross team project plan that included OCM.

• Collaborated with cross-functional teams to gain alignment on business goals and objectives.

• The work involved various technologies including XML, Java, Java Script, Unix, Linux, SQL, .NET. MS, Q, ATT Connect, Siebel, Quality Center, Red Hat, Visio, Toad, MS Project, Lotus Notes, ACAPS, ROSCOE, Atlassian testing tools, SharePoint, ServiceNow, O365

Highlights:

• AT&T - Atlanta, GA as a Test Analyst – Project was SBS 3.0 TESTING SUPPORT - 01/2011 to 05/2011.

• Mercedes Benz Financial - Farmington Hills, MI as a Project Manager – Project was Development Pilot 03/2010 to 01/2011.

• Fifth Third Bank – Cincinnati, OH as a Business Analyst – Projects were Regulation ZUDAP and ACAPS Small Business Lending Implementation 11/2009 to 02/2010.

• Nationwide Insurance – Columbus, OH as a Business Analyst project was Customer Infrastructure/Contact Management/AKM 10/2006 to 11/2009. Education and Training

University of Phoenix Columbus, OH

MBA in Technology Management

05/2006

The Ohio State University Columbus, OH

Bachelor of Arts in (PSP)Math And Physical Sciences 08/2003

Activities and Honors

Trevecca Nazarene University - Nashville, TN 2000

• Program: Marketing / Direct Marketing Training Program

• Independent direct sales salesman in the summer of 2000 - The Southwestern Company

• Awarded the Gold Star Gold Award for working 90 hours a week all summer long Languages

German:

Elementary