Customer Service Relations (Remote)
Resume:
Alexandra J Kollar
Gallatin, TN 850-***-**** ad7ois@r.postjobfree.com
Objective: To provide a guiding hand to consumers through scheduling and processing. Making sure tasks are completed, and supplies are ordered. As well as providing them a comfortable environment that they would want to return to.
Relevant Skills:
14 years of customer service experience
Positive Customer Relations
Accounting
Multitasking
Verbal and Written Communication
Organization
Proper Phone Etiquette
Proficient in Microsoft Word, Excel, Outlook, and PowerPoint
Customers Rights and Responsibilities (HIPPA Compliant)
Education:
2021 University of West Florida
2022 Bachelors of Social Work (In Progress)
2016 Bachelors of Science in Health Administration
2013 North West Florida State College
Associates of Science
Certification:
RBT Certification August 2023- Present
0215 Life Insurance Variable Health and Annuity November 2019- Present
CPR Certification June 2023- June 2025
Employment:
June 2023- July 2024 ABS Kids (Hendersonville, TN): Registered Behavior Technician
December 2021-May 2023 Nashville Neurosurgical Associates (Nashville, TN): Clinical Assistant
September 2021- December 2021 Arthur J. Gallagher Co. (Las Vegas, NV): Benefit Advocate.
February 2020-August 2021 Winner Aviation (Niceville, FL): Ramp/Customer Service Supervisor
November 2019- August 2021 Sunshine Financial (Niceville, Fl): Licensed insurance agent
May 2019- December 2019 Winner Aviation (Niceville, Fl): Ground Operation Agent Supervisor
August 2018-April 2019 GS Gelato (Fort Walton Beach, Fl): Supervisor
August 2016- August 2018 North Florida Medical Center (Crestview, Fl): Receptionist
January 2011- August 2016 McDonalds (Crestview/ Pensacola, Fl): Manager
May 2010- August 2010 Donney & Bourke (Miramar Beach, Fl): Seasonal position Sales
August 2010- January 2011 Sonic (Crestview, Fl): Carhop
Reference:
Terri Andrews 850-***-****
Jessica Thornton 850-***-****
Michael Zimmerman 415-***-****
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