Profile
Dynamic, self-motivated, results-oriented professional with proven abilities in planning and managing projects. Demonstrated ability in team building, event organisation and the ability to identify areas of strength and weakness.
CAREER – SKILLS AND KNOWLEDGE
·Adaptable individual who is able to work independently or collaboratively with excellent interpersonal skills
·Proficient in achieving goals and working under tight timelines
·Works well under pressure - enjoys challenging projects
·Excellent communication skills, both verbal and written
·Enjoys learning, able to grasp information quickly
·Exceptional customer and staff relations ability
·Excellent problem solving and trouble shooting skills
Professional Experience
2018 Park View Practice – Administrative Assistant
Customer Service
Scheduling Appointments/Follow ups
Collecting Patient Information
Filling Medical Forms
Updating Records
Taking Phonecalls
Using Curve Dental Software, generated bills for clients, take payments
Other Administrative Duties
2012-2013 DMR Screen Printers Ltd - Office Administration Staff
Responsible for the maintenance of Clients Account, filing, ordering stock and sales.
2008-2012 Office Manager – Scenario Business & Associates
Responsible for organising all of the administrative activities to facilitate the smooth running of the office.
Responsible for customer enquiries and complaints.
Responsible for recording all office expenditure and managing budget.
Dec 2005 - Dec 2006 Office Manager – Who Graphics International
Responsible for the management of eight (8) employees. Daily running of the office.
Assisted with Basic Accounting.
Liaising with clients to ensure total satisfaction of products & services.
2002 – 2005 Senior IT Coordinator (Training Services)
Exam Administrator (Pearson Vue)
– Creative Computers Ltd
Responsible for providing Career Guidance counselling to course participants and also the development of suitable Payment Plan programs.
Provided basic Account Keeping services to the departments, planned and organized seminars for student recruitment drive.
Organize Work to be done for the Asst. IT Coordinator.
VUE and Certiport (MOUS) Exam Administrator.
1999 – 2002 Customer Service Representatives – BorderCom International
Responsible for providing Career Guidance counselling to course participants and also the development of suitable Payment Plans for the programs.
Provided basic Account Keeping services to the department, planned and organized seminars for student recruitment drive.
1997 – 1999 Bank Officer/ Customer Service Representative – RBTT
Trust Co. – Roytrin Mutual Funds Dept.
Customer Service Representative
Opening new accounts, liaise with customers regarding debiting and crediting their accounts etc.
Bank Officer/ Customer Service Representative – RBTT
Liaise with clients regarding crediting and debiting their accounts.
Worked in the Loans Department at RBTT at the counter preparing Loan Waivers as well as changing Government Bonds.
Education
Barataria Senior Secondary School
High School Diploma
Skills
Experience in Microsoft Word, Excel, Access, Outlook, PowerPoint, Publisher and ACT 2000 Contact Management. Familiar with Accounting Software, such as Peachtree and MYOB.
Interests and Activities
Swimming, Cycling, Football, Billiards
References
Mr. Lincoln Chandler
BHP
1500 Post Oak Blvd Houston TX 77056
Lead Software Asset Manager
**********@*****.***/*******.********@***.***
Mobile: 1-713-***-****/Office: 1-713-***-****
Rozanne Dolly
************@*****.***