Social Media Customer Service
Resume:
Megan Garcia
The capable person you have been searching for. I will not disappoint you.
Lakewood, CO 80214
ad7ofu@r.postjobfree.com
Put my experience, knowledge, training, talent and abilities to good use. Become a beneficial asset to the community I reside in. Improve not only myself but the company that welcomed me to be a part of the team. Accomplish even more successful, yet fullfilling endeavors as a member of this company helping it grow.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Freelancer
Vindication Entertainment-Lakewood, CO
August 2019 to Present
Any job that comes in office work labor whatever needs another person to get it done. On Air Talent/Radio Show Host
Mile High Underground Radio-Lakewood, CO
July 2012 to April 2015
Running the sound board, SAM Broadcaster, Social Media, Web Cam, phones, basically the station during my show hours. interviews, Contests, Promotions all in my job description. Preservation Specialist
LockBox Property Services-Denver, CO
September 2008 to April 2013
Securement, repair, maintenance, winterizing, debris removal, inspections, documentation, maid service, appliance removal, neighbor behavioral management (some remodel and building if requested) for Reo properties and forclosure properties as per the Banks and lenders or Real Estate Companies. Bartender
The Underground Night club-Colorado Springs, CO
March 2004 to November 2004
• Bartender job duties and description.
• Self,Explanatory in general.
Parts Girl/Delivery Driver
Checker Auto (now O'Riellys)-Denver, CO
September 2001 to February 2002
• Fill work Order for Automotive replacement parts. Locate exact part required, create invoice/work order and plan destinations
• Load the merchandise and deliver to the company ie that ordered parts.
• Complete and verify payment or account
• Maintain vehicle for delivery.
• Return to HQ with all paperwork, billing, invoice. Close out at end of shift
•
Sales Associate/Customer Service
RadioShack-Arvada, CO
June 1997 to February 1998
• Assisted customers with locating items
• Answered customer questions
• Provided a quick and exceptional customer experience
• Responsible for resolving all customer complaints
• Maximized sales transactions
• Handled returns and exchanges
• Responsible for auditing and organizing the whole store
• Created inventory of products
• Restocked shelves
• Kept store clean
• Responsible for the computer, cell phone and audio departments Education
Associate in Broadcasting
Colorado Media School - Lakewood, CO
April 2012 to May 2013
Skills
• Hostess
• Waitress
• Front Desk
• Customer Service
• Writing Skills
• Researching (7 years)
• Problem Resolution (10+ years)
• Presentation Skills
• Social Media Marketing (4 years)
• Creative thinking (10+ years)
• Typing (10+ years)
• Presentation Skills (5 years)
• Promoted Content (5 years)
• Project / Program Management
• Administrative Skills (4 years)
• Construction Experience (10+ years)
• Construction Estimating (6 years)
• Remodeling (10+ years)
• Carpentry (7 years)
• Construction Inspection (5 years)
• Construction Layout/interior planning (5 years)
• Tile Laying Experience (6 years)
• Demolition Experience (10+ years)
• Some electrical experience (5 years)
• Microsoft Word (1 year)
• Microsoft Powerpoint (Less than 1 year)
• HTML (1 year)
• Adobe Audition /Audio Editing (6 years)
• Cool Edit (editing software) (6 years)
• some Final Cut Pro experience (3 years)
• Some analytics (6 years)
• Audio Editing (6 years)
• Supervising Experience (3 years)
• Sales Experience (8 years)
• Analysis Skills (10+ years)
• Bartender Experience (8 years)
• Office Management (10+ years)
• Mechanical Knowledge (8 years)
• Merchandising (3 years)
• PA
• Computer Networking
• Management
• Strategic Planning
• Project Management
• Hotel experience
• Hospitality
• Microsoft Office
• Maintenance
• Microsoft Excel
• Leadership
• Organizational Skills
• Warehouse Experience
• Manufacturing
• Cleaning
• Sales
• Human Resources
• Recruiting
• Communication Skills
• Construction Management
• Time Management
• Fair Housing regulations
• Filing
• Guest services
• Personal assistant experience
• Retail management
• Talent acquisition
• Pricing
• Copywriting
• Events management
• Restaurant experience
• Property management
• Documentation review
• Event Planning
• Conflict Management
• Branding
• Employee Orientation
• Microsoft Outlook
• Budgeting
• Payroll
• Negotiation
• Marketing
• Hospitality
• Social media management
• Recruiting
• Branding
• Hotel experience
• Bartending
• Talent acquisition
• Construction
• Copywriting
• Office management
• Typing
• Construction inspection
• Project management
• Restaurant experience
• Merchandising
• Leadership
• Supervising experience
• Human resources
• Clerical experience
• Conflict management
• Research
• Accounting
• Events management
• Front desk
• Customer service
• Analytics
• Guest services
• Windows
• Final Cut Pro
• Assembly
• Hand tools (10+ years)
• Mechanical knowledge
• Ladder climbing
• Power tools
• Management
• Warehouse experience
• Manufacturing
• Lifeguard
• Adobe Photoshop
Links
https://www.facebook.com/HOTPINKME
Certifications and Licenses
Bartender License
Food Handler Certification
Lifeguard Training
1990 to Present
I was a lifeguard for a summer when I was very young. It's been a while but it's still in there. Assessments
Work style: Professionalism — Proficient
June 2022
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Front desk agent (hotel) — Proficient
June 2022
Selecting hotel rooms based on requests and identifying errors in hotel data Full results: Proficient
Project timeline management — Proficient
May 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Management & leadership skills: Planning & execution — Proficient May 2022
Planning and managing resources to accomplish organizational goals Full results: Proficient
Scheduling — Proficient
August 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Sales skills — Proficient
July 2022
Influencing and negotiating with customers
Full results: Proficient
Recruiting — Proficient
November 2022
Managing the candidate sourcing and selection process Full results: Proficient
Bartending — Proficient
October 2022
Understanding, pouring, and mixing drink orders
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient January 2024
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
HR: Compensation & benefits — Proficient
November 2022
Knowledge of compensation and benefits programs
Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Customer focus & orientation — Proficient
May 2022
Responding to customer situations with sensitivity Full results: Proficient
Attention to detail — Proficient
January 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Food service: Customer situations — Proficient
October 2022
Identifying and addressing customer needs in a food service setting Full results: Proficient
Teamwork: Interpersonal skills — Proficient
January 2022
Responding to challenging team situations at work
Full results: Proficient
Warehouse shift leader — Proficient
July 2022
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Administrative assistant/receptionist — Proficient May 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Technical support: Customer situations — Proficient June 2022
Responding to technical support situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
• Excellent with people
• Resolution management skills
• Multi-tasking
• Office Administration
• Versatile
• Extremely quick learner
• Multi-talented
• Team player
• Self starter
• Knowledgeable
• Willing to learn
• Unique thinking
• Outstanding speaker
• Outgoing
Contact this candidate