Call Center Customer Service

GREG McEathron

702-***-**** ***************@*****.*** Las Vegas, NV 89101

SUMMARY

Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads. SKILLS

Rigid Packaging

Warehouse

Policy Adherence

Customer service

Call center experience/typing

EXPERIENCE

Warehouse Worker, Amazon, November 2019-March 2024 North Las Vegas, NV

Maintained stock levels in accordance with company policies. Received and tracked incoming inventory shipments. Organized warehouse space for efficient storage of products. Call Center Representative, Precision Opinion, February 2017-October 2019 Las Vegas, NV

Resolved customer complaints in a timely manner to ensure customer satisfaction. Participated in daily huddles with team members in order to discuss common goals and objectives.

Maintained high levels of professionalism while interacting with customers via phone or email. Marketing/ Distribution, Exhibit City News, February 2013-February 2017 Las Vegas, NV

Marketing Tradeshow Publication

Monitored industry news and competitor activity to stay informed of changes in the market. EDUCATION AND TRAINING

Associate of Arts

Creative Writing, Harvard Extension School, Cambridge, MA