Sediatu Pawa-Brown
APO, AE, *****
Mobile: 078********
Email: *******@*****.***
PROFESSIONAL SUMMARY
Experienced, innovative, and dedicated professional with progressive leadership experience in planning, developing, and implementing projects. Exceptional interpersonal and analytical skills with a solid capability of developing and nurturing stakeholder relationships, while maintaining communication and strategic proposals for business expansion. Over ten years of experience working within healthcare and insurance company to ensure the delivery of strategic, operational support towards the development of initiatives and business expansion.
SKILLS SUMMARY
Certification: Google Data Analytics
Technical: Data analysis with R Programming, SQL
Computer: Microsoft Office (Excel, Word, Outlook, Access, PowerPoint), Mac Operating Systems, Google Drive (Docs,
Sheets, Forms, Slides)
Languages: English (Native Proficiency)
Soft Skills: Interpersonal skills, proficient self-audit work, multi-complex task-handling, Data through visualization, Data exploration, Time Management, Team Leadership, Oral, and Written Communication, Preparing Detailed Reports, and Interpreting Data
Areas of expertise: Customer Service, Data Analysis, Skill Building, Operations, Project Management, and Outreach
EDUCATION
Towson University
Baltimore, Maryland
May 2010
Bachelor of Science in Business Administration & International Business
Coursera
Virtual
September 2021
Google Data Analytics Certification
WORK EXPERIENCE
Provider Data Senior Analyst
Cigna Health Spring, Baltimore, MD November 2014 – July 2019
Responsible for accurate and timely maintenance of critical provider information on all claims and provider databases.
Maintains current provider data for the largest most complex account structures to ensure the quality of the network.
Research new means of obtaining data and methods to utilize analytical tools effectively for systems improvement.
Demonstrate knowledge of contracting process, contract management, network operations, Medicare fee schedules, financial terms, and metrics.
Independently and proactively problem solves and identifies alternative solutions.
Administrative Surgery Scheduler
Sentient Medical Systems, Hunt Valley, MD August 2012 - March 2014
Performed advanced, diversified and confidential administrative duties requiring broad and comprehensive experience, skill and thorough knowledge of organization policies and practices.
Scheduled and confirmed surgery appointments, meetings and travel arrangements. Performed administrative duties such as assisting in the preparation of monthly operating results, monitoring expenses, tracking information using a PC, special projects requiring research and judgment, developing and analyzing reports.
Supported administrative support to senior management which required knowledge of office procedures and company policies and procedures.
Patient Care Coordinator
Ortho Maryland, Owings Mills, MD June 2011 – August 2012
Processed all new and follow up patients.
Ensured all patients’ records were properly edited and filed in the strictest confidence and security.
Managed, prioritized and coordinated schedule for providers. Performed administrative duties with the highest responsibility and selective confidentiality.
Performed all other related duties assign.
PROFESSIONAL DEVELOPMENT
2019 – Cigna – Certificate in Leadership.
2019 - Cigna - Certificate in Time Management.
AFFILIATIONS
2018 – Current Baltimore Washington International United Service Organizations Inc. (USO) – Volunteer.
2018 - Current Maryland Public Television.
2016 – Current Maryland Food Bank – Volunteer.
2016 – Current Maryland Book Bank.
2011 – 2015 Central Maryland Volunteers – Member / Volunteer.