Customer Service Sales Manager
Resume:
Quintin Cook
Aurora, CO ***13
************@*****.***
Over twenty years experience in sales and customer service.
• Quick learner who can easily adapt to new responsibilities.
• Cooperative, flexible, and dependable; known for getting the job done efficiently. Sales and Management Experience
• Home Safety Solutions Sales - walk-in showers, stair lifts, walk-in tubs, wheel chair ramps, lifts.
• Cremation plan sales - prepaid cremation planning.
• Home product sales - electronics, appliances, furniture and mattresses.
• Shoe sales - measure and fit customer for high fashion shoe selections.
• Lawn care sales - door to door lawn and tree care.
• Commercial auto toy sales - business to business car aftermarket toys and phones.
• Timeshare sales - resort timeshare get-a-ways.
• Appliance sales - home appliance up-sell with mattress add-on.
• Furniture sales manager - train and support furniture and mattress sales team.
• Clothing sales - Critique and redefine fashion friendly wardrobes. Authorized to work in the US for any employer
Work Experience
Home Improvement Sales
Leaf Home Safety Solutions - Denver, CO
November 2022 to Present
ONE VISIT CLOSE ON HOME IMPROVEMENT AND SAFETY SALES IN THE CUSTOMER'S HOME. AS OF MAY 15, 2023, NUMBER TEN IN THE COMPANY, NATION WIDE AND CANADA, WITH A VOLUME PER ISSUED LEAD OF $4896, 90% DEMO RATE AND A 51% CLOSE RATE. Usher/Ticket Taker
Argus Event Staffing - Denver, CO
September 2021 to Present
USHER, TICKET TAKER, ENTRANCE SECURITY, CROWD CONTROL, AND PARKING AT DIFFERENT VENUES IN THE DENVER AREA TO INCLUDE CONCERTS, BRONCOS GAMES, ROCKIES GAMES, NUGGETS GAMES, AVALANCHE AND MONMOUTH MATCHES, COMEDY SHOWS AND OTHER EVENTS. Porter
Triple J Transportation - Parker, CO
February 2019 to February 2020
TRANSPORT VEHICLES TO AUTO AUCTION
Cremation Planning Sales
NATIONAL CREMATION SOCIETY - Denver, CO
December 2013 to February 2019
ONE VISIT CLOSE CREMATION PRE-PLANNING SALES IN CUSTOMER'S HOME. CONSISTENTLY MONTHLY TOP SALES IN THE REGION AND TOP TWENTY IN THE COMPANY, NATION WIDE. Home Product Sales
Conn's Home Plus - Aurora, CO
February 2013 to November 2013
FURNITURE, APPLIANCE, MATTRESS AND ELECTRONICS SALES Shoe Sales Associate
Republic Shoes - Littleton, CO
July 2011 to February 2013
WOMENS AND MENS SHOE SALES
Lawn Care Sales
TrueGreen Lawn Care - Litleton. CO
March 2011 to July 2011
SEASONAL PHONE AND DOOR TO DOOR LAWN CARE SALES
Commercial Sales Specialist
Car Toys - Aurora, CO
December 2010 to March 2011
AUTO DEALERSHIP CAR TOY SALES
Timeshare Sales
Bluegreen Resorts - Denver, CO
July 2010 to February 2011
GETAWAY SALES
Sales Specialist
Appliance Factory Outlet - Parker, CO
January 2009 to July 2010
APPLIANCE AND MATTRESS SALES
Sales Manager
American Furniture Warehouse - Littleton, CO
December 2003 to December 2008
SALES MANAGER FOR $1 MILLION/ MONTH FURNITURE STORE Clothing Sales Associate
The Men's Warehouse - Littleton, CO
March 2001 to December 2003
MEN'S CLOTHING SALES
Education
Bachelor's in Industrial Technology
Illinois State University - Normal, IL
August 1984 to August 1988
Skills
• Customer Service
• Sales Management (9 years)
• Door-to-Door Experience
• B2B Sales
• Salesforce
• Lawn Care
• Sales
• Microsoft Outlook
• CRM software (5 years)
• TABLET APPS - SALES (3 years)
• B2C sales (6 years)
Certifications and Licenses
Driver's License
Motorcycle License
Assessments
Sales Skills — Highly Proficient
November 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Highly Proficient
Outside Sales — Expert
November 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Expert
Sales Skills — Highly Proficient
November 2020
Influencing and negotiating with customers
Full results: Highly Proficient
Supervisory Skills: Motivating & Assessing Employees — Highly Proficient November 2020
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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