Charles Stuart ***********@*****.***
**** ****** **** ** ******* Florida 32825
Objectives
I have worked in retail for over 25 years .I frimly believe customer service is the single most important factor in my success and any company’s success. A company which allows values customer service and repeat customers who have developed loyalty would be a perfect fit for me. I am a better than average communicator with great people skills. Listening to a customer needs and fulfilling all their expectations and follow up should any issue arise is my work ethic.
Education
Wingate University, Wingate North Carolina
Bachelor of Science Majored in Business Administration
Experience
Sales associate
Williams sononna Orlando Florida
October 2023 to present
Sales and customer service.
Installer and promotions
Theater Cabinets Orlando Florida
May 2018 to present
Assist master craftsman on custom cabinets installs .
Promotions for the company such as trade shows
Store manager
Patio.com Vienna Va
October 2013 to April 2018
Responsible for daily store operations and customer service.
Showroom stands
Deliveries completed timely and correct
Sales associate
Bob’s Discount Furniture Store Rockville MD
October 2011 to February 2013
●I have worked in this location since the grand opening. My duties included furniture sales, customer service, helping customers complete applications for financing thru Wells Fargo Bank completed all training programs offered help roll out the newest Bob’s program RAC
Sales associate and Assistant Manager
Patio.com
April 2011 until present (part time currently)
●Various locations mainly Rockville MD responsible for floor displays, floor sales, outside sales (estimating orders in private homes) and customer service This company is very seasonal
Page 2
Floor Sales
Haverty’s Furniture Store
Fairfax Virginia
June 2009 to April 2011
● Floor sales customer service in upscale furniture store Helped customers worked on floor plans Scheduled deliveries and answered customer service calls Developed customer base and repeat customers
Floor Sales Merchandiser
Park Place Furniture Gallery
Washington DC
February 2009 thru March 2011
●High end patio furniture and some interior furniture Responsible for showroom layout and changing as new products arrived Did in home estimates floor plans and interior design planning. Handled customer service calls delivery schedules Great owners unfortunately the business closed in March 20ii but placed me with Patio.com
Merchandiser Sales
Bloomingdales
Tysons Corner Virginia
May 1999 until February 2009
●Worked in the Domestics and Men’s departments While in domestics I was responsible for sales set ups markdowns and display per company defined layouts Had responsibility for inventory controls, loss control and cash control for my department Also scheduling for employees inmy department