Customer Service Graphic Design

S K I L L S O B J E C T I V E

E D U C A T I O N

Customer Service Background

Telephone and Email Skills

Account Management

Customer Engagement

Content Creation

Notetaking

Project Management

Planning Events

Strategic Marketing

BA ADVERTISING AND GRAPHIC DESIGN

Grand Canyon University

April 2023

To secure a challenging position for a reputable company and increase my knowledge of computer technology, marketing, and administration to assist with the streamline of processes and engagement in the education industry. 928-***-**** ****.*.*****@*****.***

K A R A P R I C E

B U S I N E S S A D M I N I S T R A T I O N A N D M A R K E T I N G P R O F E S S I O N A L

D E V E L O P M E N T

Hubspot Certification - Inbound

Marketing

Developed marketing materials to promote events such as posters, flyers, and social media posts.

Provided support during the set-up of events by arranging tables, chairs, and decorations according to specifications.

Assisted in troubleshooting any issues that arose during events such as technical difficulties or last-minute changes in plans.

Graphic Design, Marketing, and Event Coordination Intern ROSE + MOSER + ALLYN PUBLIC RELATIONS FIRM

Scottsdale, AZ August - December 2023

Web Design Intern

ACADEMIC WEB SERVICES, GRAND CANYON EDUCATION

Phoenix, AZ January - May 2023

Assisted in the development of wireframes, storyboards, and site maps to effectively communicate interaction and design ideas. Collaborated with other designers on team projects to ensure best practices were met.

Performed usability testing on new web pages to identify any potential issues before launch.

Researched current trends in web design and development techniques. W O R K E X P E R I E N C E

Provide guidance and support to prospective students throughout the enrollment process.

Maintain detailed records of student inquiries and follow-up activities using customer relationship management software.

Respond promptly to inquiries from potential students via phone calls, emails, and text messages.

Dual Enrollment Counselor

GRAND CANYON EDUCATION

Phoenix, AZ September 2023 - Present

MBA WITH EMPHASIS IN MARKETING

Grand Canyon University

AUGUST 2024

HIGH SCHOOL DIPLOMA

Gila Ridge High School

May 2020

Front Desk Receptionist

PRIMECARE URGENT CARE

Yuma, AZ May - August 2023

Manage patient appointments, including scheduling, rescheduling, and cancellations.

Verify patient insurance coverage and obtain necessary authorizations. Answer incoming phone calls, direct inquiries to appropriate personnel, and take detailed messages.

Maintain organized patient records and files, ensuring confidentiality and compliance with HIPAA regulations.

V O L U N T E E R

E X P E R I E N C E

Teachers’assistant at Southwest

Christian School

Pet caregiver at Humane Society of

Yuma

Contact this candidate