Human Resources

SHEETHAL DEVI S

Senior HR Specialist

+91-944**-***** ******************@*****.*** www.linkedin.com/in/sheethaldevi Chennai, India

Leveraging an MBA in HR and my experience at echoVME, I am dedicated to driving organizational success through strategic HR initiatives. With my ability to implement transformative HR solutions and foster a culture of success, I am eager to bring my passion, skills, and dedication to a new role. SKILLS

• Onboarding & Off-boarding • Payroll and Benefits • Employee Relations

• Performance Management • HR Policies and Procedures • HRMS Suite (Zoho and ADP)

• Grievance Management • Employee Engagement • Team Building

• Training and Development • HR Operations

KEY ACHIEVEMENTS

• Successfully managed a team of 150 employees as the sole HR representative in echoVME, ensuring seamless HR operations and employee satisfaction.

• Spearheaded the transformation from Excel based HR operations to Zoho Suite in echoVME, resolving issues and boosting efficiency.

• Achieved a perfect Net Promoter Score (NPS) of 10 thrice from different clients within the 7-month experience at ADP demonstrating exceptional client satisfaction and service quality.

• Appointed as SME by my ADP manager for clients in UVI projects, leveraging strong subject knowledge and technical understanding

PROFESSIONAL EXPERIENCE

echoVME Digital Nov 2022 - Present

Senior HR Specialist Chennai

• Led end-to-end recruitment efforts, including sourcing, screening, offer generation, and onboarding procedures.

• Implemented HR policies and procedures to ensure regulatory compliance and fostered a supportive workplace culture.

• Facilitated effective communication between the top management and employees, addressing employee queries and concerns while upholding management policies and decisions.

• Handled employee relations, addressing grievances promptly to maintain a positive work environment.

• Played a main part in performance management and leadership training, ensuring an attrition rate of 9% in the past year.

• Performed payroll and benefits administration.

ADP May 2022 – Nov 2022

Associate Business Analyst Pune

• Directed end-to-end HCM enhancement projects for the existing client base, including requirement gathering, impact analysis, and stakeholder communication.

• Created project plans, conducted unit testing, UAT, and developed test cases and matrices.

• Acted as liaison between clients, stakeholders, and internal teams to resolve issues and deliver solutions.

• Proficient in API, manual testing, and SFTP/MFT configuration, managing SDLC and STLC phases. INTERNSHIP

Amazon Development Center Aug 2019 – May 2020

Quality Assurance Technician Intern Chennai

• Digital Apps and Games Team Involved in Manual and Automated Testing Test App Development CERTIFICATIONS

• Leading People & Teams Specialisation, University of Michigan

• A Complete Guide to Indian Payroll Management

EDUCATION

• MBA, HR and Marketing Sept 2020 – Apr 2022

School of Business, Woxsen University

• Bachelor of Engineering, EEE Aug 2016 – Nov 2020 Jeppiaar SRR Engineering College, Anna University

LANGUAGES

• English • Tamil • Hindi • Telugu

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