Sales Associate Store Environment

Lisa Hayes

Charlotte, NC 803-***-**** ************@*****.***

Professional Summary

Friendly and enthusiastic individual with strong organizational and multitasking skills, as well as being proficient in Microsoft Office. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and able to adapt quickly to new environments. Ready to apply knowledge and skills to any challenge.

Professional Experience

Starbucks Charlotte, NC

Manager July 2020 – November 2022

Maintained inventory levels and ensured that all products were stocked and available for customers.

Developed and implemented strategies to improve customer satisfaction and increase sales.

Conducted regular meetings with employees to discuss sales targets and customer feedback.

Managed cash transactions were accurate and that all financial records were current.

Maintained a clean and organized store environment and ensured that all equipment worked properly.

Onboarding and Offboarding of employees.

Training and developing associates to encourage internal promotions.

Maintained cleanliness of the store environment ensuring a safe shopping experience for customers.

Planned and prepared work schedules and kept records of employees' work schedules and timecards.

Enforced safety, health, and security rules.

Made sure cash is deposited in timely manner.

T.J. Maxx Charlotte, NC

Sales Associate July 2018 – May 2020

Assisted customers with product, promotion, and policy information.

Maintain sales floor appearance.

Increased in store sales.

Processed orders through company system and coordinated product deliveries.

Used pallet jacks to move items to and from warehouse locations.

Prepared products by adding tags and readying pallets for restocking.

Verified orders and bagged items for easy transport.

Greeted and assisted customers throughout the store.

Peak Campus Columbia, SC

Leasing Consultant June 2018 – July 2015

Conducted follow-ups with tenants to share updates or collect feedback, boosting customer satisfaction.

Greeted potential tenants, conducted tours, and answered inquiries about the property and surrounding area.

Marketed vacancies through social media and partnerships with local leasing agents.

Directed collection of monthly rental fees and monitored past due accounts.

Maintained accurate records of all leasing activity in accordance with company policies and procedures.

Utilized problem-solving skills to negotiate mutually beneficial solutions between landlord and tenant.

Setup maintenance calls to ensure tenants have problems are completed.

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