Customer Service Call Center

Crystal Edwards

Quality Customer service and goal oriented

Converse, TX 78109

*******************@*****.***

+1-210-***-****

Experience in a variety of different fields of work 1. Able to work on multiple screens when dealing with computers 2. Experience in call center settings in bound and outbound 3. Able to speak clearly

4. Goal oriented

5. Time management

6. Proficient in Ms

7. Certified in excel

8. Proficient in outlook & power point

9. Works well with others

10. Fluent in Spanish

11. 40wpm

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

First choice Insurance Service-San Antonio, TX

December 2019 to Present

Customer service

Setting appointment

Giving estimates for quotes

Filing

Bookkeeper

Canvasser

K.A.T.N d/b/a Texas Tool Belt-San Antonio, TX

September 2021 to November 2022

Communicate with registered voters

Voter education

Reminding residents to vote

This job only last about 8 weeks at a time so whenever it’s a election or something that involves the residents to vote is when we work

Line Cook/Prep Cook

Red Lobster-San Antonio, TX

May 2013 to June 2015

Assemble

Fry

Pantry

Back up

Pre cook

Education

BCIS in Computer Networking

Windham school district - Dayton, TX

August 2010 to July 2011

Skills

• Microsoft office (1 year)

• POS (10+ years)

• Team Player (10+ years)

• training (10+ years)

• Culinary Experience

• Supervising Experience

• Leadership

• Customer Service

• Sales

• Basic knowledge in construction fundamentals (8 years)

• Communication skills

• English

• Data entry

• Upselling

• Phone etiquette

• Spanish

• Customer service

Certifications and Licenses

Microsoft Excel

August 2010 to Present

Using Microsoft office excel power point outlook to organize catalog in alphabetical and numerical order showing data analysis using spreed sheets Threw excel. Additional Information

Works well with others

Goal oriented

Time management

Hard worker

Fast learner

Able to follow recipes

Food handlers certificate

Able handle more then one task at a time.

Contact this candidate