Customer Service Team Member
Resume:
Address
Phoenix, AZ *****
ad7nrw@r.postjobfree.com
Phone
** *****' experience in customer service
Computer literate: Word, Excel, Access, database, A+ Certification, Internet, email, familiar with PowerPoint
Willing to take on additional responsibilities and challenges Displays excellent time management with high attention to detail Works effectively as a team member
Computer literate: Office 2010, Excel, Access, PowerPoint Strong attention to detail, customer service and listening skills; highly motivated, creative and flexible
Excellent computer skills - Microsoft Office products Possess effective planning, organizational, communication, presentation and interpersonal skills Apr 2023 - Mar
2024
Janitor
Flagship facilities inc.
Phoenix, AZ, United States
Service, clean, or supply restrooms
Clean and polish furniture and fixtures
Clean building floors by sweeping, mopping, scrubbing, or vacuuming Gather and empty trash
Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
Dust furniture, walls, machines, or equipment
Steam-clean or shampoo carpets
Communicating with People Outside the Organization Monitoring Processes, Materials, or Surroundings
Communicating with Persons Outside Organization
Communicating with Supervisors, Peers, or Subordinates Coordinating the Work and Activities of Others
AMBER GILSON
Customer service associate
Work Experience
Establishing and Maintaining Interpersonal Relationships Handling and Moving Objects
Organizing, Planning, and Prioritizing Work
Performing for or Working Directly with the Public Performing General Physical Activities
Thinking Creatively
Experience with: Window squeegees, Wet mops, Step ladders, Safety gloves, Safety glasses, Push brooms, Industrial vacuums, Floor waxers, Floor buffers, Equipment dollies, Dry mops, Desktop computers, Carpet shampooers
Jun 2022 - Nov
2022
Lead prep cook
Torchy's tacos
Phoenix, AZ, United States
Weigh or measure ingredients
Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
Carry food supplies, equipment, and utensils to and from storage and work areas
Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
Clean and sanitize work areas, equipment, utensils, dishes, or silverware
Store food in designated containers and storage areas to prevent spoilage
Portion and wrap the food, or place it directly on plates for service to patrons
Take and record temperature of food and food storage areas, such as refrigerators and freezers
Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures
Package take-out foods or serve food to customers
Stock cupboards and refrigerators, and tend salad bars and buffet meals
Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
Distribute food to waiters and waitresses to serve to customers Cut, slice or grind meat, poultry, and seafood to prepare for cooking Remove trash and clean kitchen garbage containers
Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items Use manual or electric appliances to clean, peel, slice, and trim foods Load dishes, glasses, and tableware into dishwashing machines Make special dressings and sauces as condiments for sandwiches Operate cash register, handle money, and give correct change Keep records of the quantities of food used
Vacuum dining area and sweep and mop kitchen floor Stir and strain soups and sauces
Prepare and serve a variety of beverages such as coffee, tea, and soft drinks
Inspecting Equipment, Structures, or Material
Making Decisions and Solving Problems
Organizing, Planning, and Prioritizing Work
Performing for or Working Directly with the Public Performing General Physical Activities
Thinking Creatively
Training and Teaching Others
Updating and Using Relevant Knowledge
Handling and Moving Objects
Getting Information
Establishing and Maintaining Interpersonal Relationships Coordinating the Work and Activities of Others
Controlling Machines and Processes
Communicating with Supervisors, Peers, or Subordinates Assisting and Caring for Others
Experience with: Commercial stand mixers, Commercial cooking ovens, Commercial microwave ovens, Tomato slicers, Toasters, Thermal label printing scales, Steam tables, Soda machines, Roasting equipment, Mixing machines, Measuring utensils, Knives, Ice machines, Grills, Griddles, Food scales, Electric fryers, Drink dispensers, Dough mixers, Dishwashing machines, Dicers, Commercial ranges, Combination slicers/electronic portion scales, Choppers, Charbroilers, Brick ovens, Bread slicers, Blenders
Aug 2021 - May
2022
Lead Back of House
Panera Bread CO.
Phoenix, AZ, United States
Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
Weigh or measure ingredients
Mix ingredients for green salads, molded fruit salads, vegetable salads, and pasta salads
Carry food supplies, equipment, and utensils to and from storage and work areas
Assist cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
Clean and sanitize work areas, equipment, utensils, dishes, or silverware
Store food in designated containers and storage areas to prevent spoilage
Portion and wrap the food, or place it directly on plates for service to patrons
Take and record temperature of food and food storage areas, such as refrigerators and freezers
Prepare a variety of foods, such as meats, vegetables, or desserts, according to customers' orders or supervisors' instructions, following approved procedures
Package take-out foods or serve food to customers
Stock cupboards and refrigerators, and tend salad bars and buffet meals
Wash, peel, and cut various foods, such as fruits and vegetables, to prepare for cooking or serving
Distribute food to waiters and waitresses to serve to customers Cut, slice or grind meat, poultry, and seafood to prepare for cooking Remove trash and clean kitchen garbage containers
Inform supervisors when equipment is not working properly and when food and supplies are getting low, and order needed items Add cutlery, napkins, food, and other items to trays on assembly lines in hospitals, cafeterias, airline kitchens, and similar establishments Use manual or electric appliances to clean, peel, slice, and trim foods Scrape leftovers from dishes into garbage containers Load dishes, glasses, and tableware into dishwashing machines Make special dressings and sauces as condiments for sandwiches Operate cash register, handle money, and give correct change Keep records of the quantities of food used
Vacuum dining area and sweep and mop kitchen floor Stir and strain soups and sauces
Prepare and serve a variety of beverages such as coffee, tea, and soft drinks
Performing General Physical Activities
Processing Information
Resolving Conflicts and Negotiating with Others
Scheduling Work and Activities
Thinking Creatively
Training and Teaching Others
Updating and Using Relevant Knowledge
Performing for or Working Directly with the Public Organizing, Planning, and Prioritizing Work
Monitoring and Controlling Resources
Monitor Processes, Materials, or Surroundings
Making Decisions and Solving Problems
Interacting With Computers
Handling and Moving Objects
Guiding, Directing, and Motivating Subordinates
Getting Information
Establishing and Maintaining Interpersonal Relationships Developing Objectives and Strategies
Coordinating the Work and Activities of Others
Controlling Machines and Processes
Communicating with Supervisors, Peers, or Subordinates Coaching and Developing Others
Assisting and Caring for Others
Monitoring Processes, Materials, or Surroundings
Inspecting Equipment, Structures, or Materials
Experience with: Knives, Measuring utensils, Milkshake and smoothie machines, Mixing machines, Point of sale POS interface scales, Point of sale POS systems, Roasting equipment, Soda machines, Steam tables, Thermal label printing scales, Toasters, Tomato slicers, Recipe software, Commercial microwave ovens, Commercial cooking ovens, Commercial stand mixers, Commercial dishwashers, Ice machines, Grills, Frozen drink machines, Food scales, Espresso machines, Electric meat and cheese slicers, Drink dispensers, Dough mixers, Dishwashing machines, Dicers, Combination slicers/electronic portion scales, Coffee grinders, Coffee brewing machines, Choppers, Cappuccino machines, Bread slicers, Blenders
Feb 2021 - May
2021
Grocery clerk
Fry's food and drug store
Phoenix, AZ, United States
Dispose of damaged or defective items, or return them to vendors Operate equipment such as forklifts
Receive, unload, open, unpack, or issue sales floor merchandise Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales Mark stock items, using identification tags, stamps, electric marking tools, or other labeling equipment
Obtain merchandise from bins or shelves
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
Examine and inspect stock items for wear or defects, reporting any damage to supervisors
Answer customers' questions about merchandise and advise customers on merchandise selection
Receive and count stock items, and record data manually or on computer
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
Compare merchandise invoices to items actually received to ensure that shipments are correct
Take inventory or examine merchandise to identify items to be reordered or replenished
Provide assistance or direction to other stockroom, warehouse, or storage yard workers
Clean display cases, shelves, and aisles
Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
Keep records on the use or damage of stock or stock-handling equipment
Getting Information
Monitor Processes, Materials, or Surroundings
Identifying Objects, Actions, and Events
Inspecting Equipment, Structures, or Material
Judging the Qualities of Things, Services, or People Processing Information
Evaluating Information to Determine Compliance with Standards Analyzing Data or Information
Making Decisions and Solving Problems
Thinking Creatively
Updating and Using Relevant Knowledge
Organizing, Planning, and Prioritizing Work
Performing General Physical Activities
Handling and Moving Objects
Controlling Machines and Processes
Establishing and Maintaining Interpersonal Relationships Resolving Conflicts and Negotiating with Others
Performing for or Working Directly with the Public Monitoring Processes, Materials, or Surroundings
Inspecting Equipment, Structures, or Materials
Judging the Qualities of Objects, Services, or People Experience with: Label removers, Electric cash registers, Box cutters, Baling equipment, Stepladders, Labeling equipment, Stand-up forklifts, Wrapping equipment, Conveyor belts, Barcode scanners, Electronic cash registers, Manual pallet jacks, Industrial scissors, Sit-down forklifts, Hand trucks, Hook knives, Packing material compactors, Electric pallet jacks, Pricing guns, Label scrapers, Warehouse dollies, Tape guns, Power jacks, Shipping scales, Laser scanners, Handheld computer device software, Inventory tracking software Some High School or less, General Studies.
Skyline technical highschool
Phoenix, AZ, United States
April 2024 Food handlers card
Food handlers card
Education
Licenses and Certifications
Contact this candidate