Design Technology Customer Service
Resume:
OWUSU
SAMUEL
ad7nr5@r.postjobfree.com
Montreal, QC H8R 2L7
Bold Profile
Dynamic leader with a proven track record at Adomba Ceramics and Design Technology, enhancing operations and spearheading strategic management initiatives for sustained growth. Expert in kiln construction technology and fostering teamwork, I've significantly improved efficiency and profitability. Skilled in ceramics production and team training, my approach has cultivated a culture of innovation and high performance.
PROFESSIONAL SUMMARY
Adomba Ceramics and Design Technology - Painter Technician Ghana
WORK EXPERIENCE
Contributed to team productivity by efficiently disassembling and reassembling fixtures during the painting process.
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Maintained a clean work environment by covering furniture, floors, and other items with drop cloths to prevent damage from paint splatters.
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Increased customer referrals through consistent professionalism and attention to detail in every job.
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Accepted constructive feedback from peers and supervisors in order to grow professionally within the industry.
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Delivered high-quality results by mastering various painting techniques such as brushing, rolling, and spraying.
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Collaborated with fellow technicians to complete large-scale projects within tight deadlines.
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Streamlined workflow by maintaining organized tools, equipment, and supplies at all times.
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Improved client satisfaction by addressing concerns and providing recommendations for color schemes, finishes, and techniques.
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Completed thorough post-job cleanup to ensure client satisfaction and uphold company reputation.
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Reduced material waste through accurate measurements, precise mixing of paint, and proper storage.
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Ensured safety compliance by utilizing appropriate protective gear while working with hazardous materials.
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Developed lasting relationships with clients through exceptional customer service skills.
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Ensured long-lasting results by applying sealants and primers as needed for different surface types.
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Maintained open lines of communication with supervisors to report progress updates on ongoing projects.
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Continuously updated knowledge on new products, techniques, trends in the field of painting technology for better results.
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Enhanced workspace aesthetics with meticulous application of wallpaper when requested or required for a specific design.
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SKILLS
• Operation management
• Kiln construction technology
• Teaching and training skills
Providing practical knowledge for
learners and workers
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Loading and unloading of items
from trucks
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• Teaching safety management
Planning and execution of
creative landscape designs
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Designing of building with 3D
concrete designs
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Production of pottery wares with
various methods and techniques
such as throwing, modeling, slab
construction, pinching, casting
etc.
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Fabrication of tools and
equipment used in ceramics
•
Ceramics raw material
preparation
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• Clay body formation
• Clay preparation and processing
• Glaze formulation
• Methods of glazing
• Exhibition planning
Uses of various ceramics
equipment
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Takoradi Technical University,
Ghana
Takoradi W/R • 07/2010
EDUCATION
Higher National Diploma :
Ceramics
Mpraeso Senior High School, Ghana
Mpraeso - Ghana • 10/2002
S. S. C. E: Visual Arts
Danteng L/A JSS
Danteng E/R • 08/1999
Basic Education Certificate
Examination : All Subjects
CERTIFICATIONS
Area of expertise License -
Timeframe
•
Area of certification, Company
Name - Timeframe
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Certified Job Title, Company
Name - Timeframe
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• Licensed Job Title - Timeframe
Adomba Ceramics and Design Technology - Landscape Designer Ghana
Demonstrated versatility by performing minor drywall repairs prior to painting for seamless finish work.
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Enhanced project efficiency by properly preparing surfaces and applying paint in a timely manner.
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Optimized project scheduling through effective communication with clients regarding timelines and expectations.
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Promoted energy-efficient practices by using environmentally friendly paints whenever possible.
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Inspected completed work for adherence to very strict guidelines and highest quality standards.
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Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
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Provided supervisor with daily status report on all job tasks and workers' duties.
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• Held or positioned spray guns to direct spray onto articles.
• Primed, painted, varnished and lacquered walls and surfaces. Determined paint flow, viscosity and coating quality using visual inspections and viscometers.
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• Custom mixed colors to match customers' desired color. Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
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Executed work orders for painting team as part of larger project schedule.
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Filled hoppers, reservoirs and pans with material used to coat, paint or spray using conveyors or pails.
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Prepared and applied stencils, computer-generated decals or other decorative items to finished products.
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Evaluated existing landscapes and provided recommendations for improvements based on client needs and environmental considerations.
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Balanced aesthetics with functionality by considering factors such as drainage systems, erosion control measures, maintenance requirements, safety concerns in all designs.
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Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
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Conducted site analyses and assessments to determine optimal design solutions for various projects.
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Assisted in preparing cost estimates for proposals that accurately reflected the scope of work required.
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Created 3D visualizations using design software to help clients envision their future landscapes.
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Designed diverse outdoor spaces, including gardens, patios, playgrounds, parks, recreational areas, and more according to client specifications.
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Developed comprehensive plans, including plant selection, hardscaping elements, and irrigation systems, ensuring project success.
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Implemented native plant species into designs to promote biodiversity and support local ecosystems.
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Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
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Enhanced landscape designs by incorporating sustainable and eco-friendly materials and practices.
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Adomba Ceramics and Design Technology - Building Decorator Ghana
Adomba Ceramics and Design Technology - Concrete Art Ghana
Optimized water efficiency in landscape designs by selecting drought-resistant plants appropriate for local climates.
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Improved client satisfaction rates by consistently delivering high-quality designs that met or exceeded expectations.
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Sourced high-quality trees, bushes, grass seed or sod, fertilizer and other supplies to complete new installations.
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Consulted with customers and analyzed locations to develop concepts.
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Participated in industry conferences and workshops to stay current on trends and best practices in landscape design.
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Consistently received positive feedback from clients regarding attention to detail, creativity, professionalism.
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Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
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Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
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Organized workflow efficiently to meet tight deadlines, enabling timely project completion.
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Developed long-lasting relationships with clients through exceptional communication and service delivery.
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Increased client referrals by providing excellent customer service and exceeding expectations in design execution.
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Managed budgets for decorating projects, maintaining cost-effectiveness without compromising on quality.
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Coordinated with contractors and vendors for seamless execution of decoration plans.
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Implemented creative solutions to overcome unexpected challenges during the decorating process.
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Created detailed project proposals outlining scope of work, budget requirements, and timelines.
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Led interior design across conceptual, schematic, design development, and construction document phases.
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Stayed up-to-date with industry trends, incorporating fresh ideas into design concepts.
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Utilized advanced design software tools to create detailed visualizations of proposed designs for client approval.
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Oversaw multiple concurrent projects while consistently meeting client expectations and standards of excellence.
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Streamlined processes and procedures to improve overall efficiency within the decorating team.
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Developed space planning concepts, color palette selections, and textile presentations.
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Participated in furniture selection and documentation of specifications.
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Ensured accurate measurements for formwork installation by utilizing advanced tools such as laser levels and measuring tapes during the preparation phase.
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Collaborated with project managers to ensure seamless communication between teams, resulting in improved overall
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Multi Caf - Warehouse Worker
Montreal, QC • 06/2024 - Current
performance.
Improved durability of finished structures by ensuring proper concrete placement, curing techniques, and reinforcement methods were utilized consistently.
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Maintained safe work environments by implementing and enforcing strict safety protocols during concrete operations.
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Demonstrated adaptability to various project types, including residential, commercial, industrial, and infrastructure applications involving concrete work.
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Earned trust from clients through consistent delivery of high-quality results within budget constraints and agreed-upon timeframes for completion.
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Prevented delays due to weather by closely monitoring local conditions and adjusting project timelines accordingly for optimal concrete curing results.
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Gained proficiency in operating a variety of concrete equipment such as mixers, pumps, trowels, vibrators, screeds, among others for optimal productivity on job sites.
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Supported team cohesion through effective communication skills while working alongside fellow concreters and other tradespeople on shared projects.
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Delivered high-quality results by meticulously following specifications, blueprints, and job site requirements.
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Enhanced project efficiency by accurately estimating and ordering materials for concrete projects.
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Increased customer satisfaction by addressing concerns promptly and providing exceptional service throughout the project duration.
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Enhanced worksite organization by maintaining clean and organized work areas throughout the entire construction process.
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Achieved smoother finishes with expertly applied finishing techniques such as broom finishing or hand troweling on various surfaces like floors or sidewalks.
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Reduced waste on job sites by optimizing material usage while maintaining quality standards in construction projects.
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Streamlined project timelines through precise coordination of concrete pouring schedules with other trade workers involved in the construction process.
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Loaded, unloaded, and moved material to and from storage and production areas.
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• Consistently lifted materials weighing as much as Number pounds. Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
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Reduced order processing times with streamlined picking, packing, and shipping procedures.
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Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
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Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
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Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
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Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
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Takoradi Technical University - Program Advisory Committee Member Takoradi GHANA • 07/2021 - Current
Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
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Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
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Achieved timely dispatch of orders using effective time management strategies during the picking process.
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Collaborated with various departments to manage timely delivery of orders and avoid delays.
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Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
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Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
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Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
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Conducted regular inspections and audits to check quality and verify inventory levels.
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Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
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Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
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Supported customer satisfaction efforts through prompt resolution of delivery issues.
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Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
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Loaded and unloaded materials onto and off of trucks for fast shipment.
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• Maintained clean, orderly work environment free of hazards.
• Assisted in receiving, stocking and distribution of merchandise.
• Assembled pallets and crates for secure transportation of materials. Shipped material and performed boxing, packing, labeling, and preparation of related documents.
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Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
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• Drove forklifts, pallet jacks and other equipment to move materials.
• Operated equipment while observing standard safety procedures. Attended committee meetings to propose, discuss and advance management and investment ideas.
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Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
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Collaborated with fellow members to achieve consensus on key policy decisions, ensuring alignment with organizational goals.
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Evaluated progress towards established objectives, identifying areas for improvement and recommending corrective actions.
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Provided insightful feedback on proposed initiatives, ensuring their successful implementation and sustainability.
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Coordinated efforts between subcommittees by establishing clear lines of communication.
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Assisted in budget formulation and financial oversight, optimizing resource allocation for maximum impact.
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• Reviewed and improved reimbursement and net receivable policies. Actively engaged with stakeholders to gather feedback and incorporate diverse perspectives into decision-making processes.
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• Maintained detailed documentation of committee meetings and Adomba Ceramics and Design Technology - Managing Director Nkawkaw - Ghana • 06/2014 - 06/2024
Shama Senior High School - Teacher
Shama Takoradi GHANA • 01/2011 - 12/2013
decisions to ensure accountability within the group.
• Development of new curriculum planning for the school Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
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Monitored office workflow and administrative processes to keep operations running smoothly.
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Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
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Introduced new methods, practices, and systems to reduce turnaround time.
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Increased overall company performance by implementing strategic management initiatives and streamlining operations.
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Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
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Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
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Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
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• Monitored and coordinated workflows to optimize resources. Optimized resource allocation for improved efficiency and profitability across all departments.
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Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
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Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
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Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
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Established a high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.
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Led development of comprehensive business plan to maximize profitability and company performance.
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• Prepared annual budgets with controls to prevent overages. Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
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Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
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Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
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Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
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Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
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Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
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Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
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Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
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Planned and implemented integrated lessons to meet national standards.
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Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
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Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
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Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
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English
Professional Working
LANGUAGES
Mr. Kofi Asante Kyei - Dean of students, Takoradi Technical University Tel: +233*********
Mr. Alexander Addae-+233*********
Head of Dept Takoradi technical University Ghana
Jeremy - Multi caf, store supervisor Montreal Quebec Canada REFEREES
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