Crystal Gilbert
A person's work ethic is a direct reflection of who that person is!
Dallas, GA 30157
************@*****.***
In my household as a child we were raised that our work ethic is a reflection of us as a person. Laziness was not tolerated. I'm very hard-working and dedicated and firmly believe that doing the job right the first time prevents you from having to redo to work. I'm excited to find my forever job that I plan to retire from at an awesome company that will make me feel like family. My loyalty will go through and through for whoever or whomever this shall be. Becoming a widow Suddenly Last year changed my whole perspective on what a job was. It's time to get my grown-up job. I need to think about the future and retirement and benefits so that my child has insurance I'm not afraid of a challenge and I'm willing to take on any kind of new venture with both feet ready to jump in. Authorized to work in the US for any employer
Work Experience
Doordash Driver
DoorDash - Hiram, GA
June 2020 to Present
I wait for orders to come in then I accept them go to the restaurant pick them up and deliver them using GPS to find the located address for the guests that ordered the food. Make your deliveries on a tent in a timely fashion please be courteous and follow the instructions of the deliveries that are being made such as contact free deliveries
Dairy Queen Crew Member
Dairy Queen - Dallas, GA
March 2019 to Present
Follow up and call leads looking to refinance or obtain a loan Server/ Assistant Manager
IHOP Restaurant - Hiram, GA
April 2014 to December 2018
Attend to customer complaints, questions, and service. Deep cleaning, cooking, and making schedule for weekly shift.
Count and file paperwork and money count at the end of the day. Cashier
Martian's Restaurant - Austell, GA
April 2003 to March 2004
Lender
Vendor/attendant
Old Fashion Foods - Austell, GA
March 1999 to October 2000
Filled, vending machines, assisted customers, and took inventory Toddler/ 2year Teacher
Children Today - Austell, GA
April 1998 to January 1999
I was in charge of tending to the young children 2 and under. Education
GED in Adult Education
Chattahoochee Technical College - Douglasville, GA February 2004 to June 2004
Skills
• Customer Service, Customer Care, Restaurant Server (4 years), Restaurant Assistant manager (1 year)
Links
https://www.nexxt.com/p/BDC3A5F8-5C3B-4783-9548-5A39703AB60E
• Food Preparation
• Food Safety
• Host/Hostess
• Food Service
• Toddler Care
• Merchandising
• Teaching
• Bartending
• Tutoring
• Adult Education
• Curriculum Development
• Order picking
• Stocking
• Management
• Basic math
• English
• Supervising experience
• Sales
• Cooking
• Early childhood education
• Cleaning
• Kennel experience
• POS
• Communication skills
• Leadership
• Microsoft Office
• Cash handling
• Microsoft Excel
• Cash register
• Retail sales
• Store management
Awards
Top beverage sales
September 2018
As a server at IHOP we were expected to get that up cell with our beverage sales. They held a contest every year for whoever can sell the most beverages within the company. I achieved this and received this award while working at IHOP in Hiram by being the top seller of beverages for the entire company that year.
Certifications and Licenses
Driver's License
Assessments
Food Service: Customer Situations — Highly Proficient December 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Fine Dining — Familiar
January 2020
Knowledge of food and beverages in fine dining establishments and ability to provide exceptional guest service
Full results: Familiar
Numerical Reasoning Skills — Familiar
May 2019
Quickly and accurately perform basic mathematical operations, recognize numerical sequences, and interpret graphs.
Full results: Familiar
Bartending — Familiar
May 2019
Understanding, pouring, and mixing drink orders.
Full results: Familiar
Customer Focus & Orientation — Familiar
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Familiar
Verbal Communication — Proficient
May 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Food Safety — Highly Proficient
May 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.