Front Desk Administrative Assistant
Resume:
Keisha Abrams
Administrative Assistant/Front Desk Supervisor - Allied Universal
Saint Cloud, FL 34771
******.******@*****.***
To obtain a position that will allow me to achieve my full potential in administration Work Experience
QA Admin
FedEx Ground - Orlando, FL
November 2019 to Present
Ensure that all packages get to the correct locations.Assisting the contractors with address corrections to get packages delivered to the correct location, calling customers to confirm that their delivery information is correct.Make sure all packages are in suitable condition for delivery, Doing damage reports and returning damaged items to the shipper. Also doing customer pick ups and deliver at the HUB. Front Desk Clerk
The BayHill Club and Lodge - Orlando, FL
March 2019 to November 2019
My job description as a front desk clerk required me to check guests in and out of the hotel. Answering the phones, and transferring call from the switch board . Also making reservations for guests and members as needed.
Administrative Assistant/Front Desk Supervisor
Allied Universal - Atlanta, GA
March 2013 to February 2019
My position as an Admin consists of filing,answering multiple phone calls and communicating with vendors to fulfill the building needs. I have accomplished, the ability to sharpen my computer skills and being able to interact and communicate with different kinds of people. Administrative Assistant/front desk supervisor
Allied Universal - Atlanta, GA
July 2010 to January 2013
• Answering and directing phone calls
• Checking in and distributing residential packages
• Checking in guests, vendors and contractors and directing them to their destination
• Assisting Residents, guest and contractors with their needs while on site
• Assisting and Training staff members on policy and procedure and proper customer service
• Recommending changes to policy and procedure based on staff, resident and guest needs
• Operating WinTeam software, Scheduling of staff members to accommodate call outs and vacation request
• Monitoring and retrieving footage from camera system
• Filing and Organizing paperwork, invoices and contracts Calling and following up with vendors for scheduled appointments 7/2010-1/2013 Atlanta Bread Company Smyrna GA
Cashier
Concierge
The Grand View Condominium - Atlanta, GA
August 2007 to April 2010
• Serving and catering to the customers' needs
• Answering and directing calls on multiple telephone lines
• Monitoring all operations and ensuring supplies stay current with demand
• Exceeding expectations in building brand loyalty
• Working in a team and in self-directed environments
• Managing conflicts with professional courtesy
8/2007-4/2010 The Grand View Condominium Atlanta GA Concierge
Education
High School Diploma
George Wingate High School - Brooklyn, NY
1993 to 1996
Skills
• Scheduling (7 years)
• Receptionist (10+ years)
• Cash Handling (10+ years)
• Excel (10+ years)
• Outlook (10+ years)
• Microsoft Office (10+ years)
• Customer Service (10+ years)
• Management (7 years)
• Microsoft Word (10+ years)
• Picker Packer
• Warehousing (4 years)
• Unloading
• Loading
• Administrative Experience (7 years)
• Load & Unload
• Computer Skills
• Typing
• Microsoft Powerpoint
• Cleaning Experience
• Shipping & Receiving
• Order Picking
• QA/QC
• Quality assurance
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