Customer Service Representative
Resume:
CHRISTINA PAYNE
*** *** ****** ** ******** ohio *3228 380-***-****
**********@*****.***
Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic, and results-oriented with a demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
EXPERIENCE
05/30/2024-TO PRESENT
INDEPENDENT CONTRACTOR FOR VERA-FAST
INBOUND AND OUTBOUND CALLING.
COLD CALLING.
VERIFICATION CALLS.
APPOINTMENT SETTING.
B2B LEAD GENERATION
SURVEY QUESTIONNAIRES.
CUSTOMER SERVICE OVERFLOW.
04/01/2023-06/25/2023
COOK- TEXAS ROADHOUSE
FOOD PREPARATION AND HANDLING
CLEANLINESS
TIME MANAGEMENT
ATTENTION TO DETAIL
10/31/2022- 12-30-2022
RETAIL SALES ASSOCIATE, TURKEY HILL
PROVIDED EXCEPTIONAL CUSTOMER SERVICE BY GREETING THE GUESTS AND KEEPING THE STORE STOCKED, CLEAN, AND ORGANIZED.
WAS CROSS-TRAINED TO HELP WITH THE FOOD SIDE OF THE STORE
OPERATED THE CASH REGISTER AN EFFICIENT MANNER
MADE SURE THE COFFEE AREA WAS ALWAYS STOCKED COFFEE WAS ALWAYS FRESH.
01/01/2022- 10/31R
9/13/2021 – 12/26/2021
CUSTOMER SERVICE REP, ADECCO
HELPING PEOPLE WITH THEIR UNEMPLOYMENT CLAIMS,
HELPING PEOPLE WITH THEIR HEALTH INSURANCE (APPLYING FOR NEW HELP WITH BILLING QUESTIONS)
WORKED IN MICROSOFT AND EXCEL AND TEAMS
2/25/21 – 05/01/2021
MATERIAL HANDLER, RANDSTAD (unique stone concepts)
Moved material & and items from receiving or storage areas to shipping or other designated areas.
Loaded & unloaded both inbound & outbound trucks.
Tag & and identify material using appropriate methods.
Oversee & and maintain all equipment.
Verify all equipment & and material used in loading & and unloading meet/exceed company standards - report any problems or needs to the manager.
Ensure the inventory area is accessible and safe for employees and customer traffic.
MATERIAL HANDLER, CRANE WORLDWIDE
• 2 yrs. in outstanding experience in receiving. Trained multiple employees including my supervisor and my warehouse manager.
• Back up Shipping and receiving clerk.
• Handled shipping, including preparing, tagging, and securing containers.
• Collaborated with team members to meet daily demands and handle challenging projects.
• Tracked daily activities in Excel for consistent reporting.
• Updated office files daily and kept records organized
EDUCATION
MAY 2009
HS DIPLOMA, Miami Trace High School
SKILLS
Customer Support
Phone etiquette
Strong computer skills
Microsoft office
Microsoft Teams
Customer relations
Detail oriented
Time management
Friendly, kind demeanor
Inbound/outbound calling
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