Work History
Cocktail Server **/**** to **/****
Island View Casino Resort
Served alcoholic and non-alcoholic beverages in bar environment.
Determined customer preferences to suggest appropriate cocktails and increase sales.
Anticipated guest needs and provided proactive service.
Maintained clean and organized bar area.
Communicated with guests to record orders and assess needs.
Checked identification for minimum age for sale of alcoholic beverages.
Assisted with bartending duties during high-volume shifts.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Banquet Server 07/2012 to 03/2023
Beau Rivage Resort & Casino
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Arranged linens and table settings according to seating plan and event theme.
Provided friendly, courteous service to create memorable moments for guests
Maintained event cleanliness during service by promptly clearing dishes after each course.
Served appetizers, delivered entrees and refilled beverages for banquet guests.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Answered guest questions about event plans and food service choices.
Maintained flexible work schedule to meet event needs.
Executed synchronized meal service simultaneously serving multiple guests.
Prepared serving and appetizer trays and set tables at diverse events.
Delivered catered food and supplies to facility for on-time set-up.
Adapted service based on customer requests and kitchen readiness.
Monitored dietary restrictions and served guests with special needs.
Circulated appetizer and drink trays smoothly around events to offer selections to guests.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and
personal tastes,
Checked identification for minimum age for sale of alcoholic beverages.
Returned reusable goods and serving equipment for inventory and restock.
Server/Bartender 10/2015 to 10/2018
Naomi’s Catering
Arranged and prepared tables for customers to offer memorable experiences to guests and foster
repeat business.
Checked identification for minimum age for sale of alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales,
Noted special patron requests and followed up with kitchen to confirm delivery.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item
sourcing, ingredients and cooking methods.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based
on taste and interest.
Inspected dishes and utensils for cleanliness.