Customer Service Data Entry
Resume:
Lakisha Ralston
Well organized, detailed, and efficient worker. Proficient in customer service,
anxious to learn new things to efficiently perform the required duties as well as advance in the company. Very creative in developing new ideas that would be good for the staff as well as the company.
Waverly, Tennessee
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SKILLS
General Computer Proficiency · Effective Communicator · Time Management · Customer Service · Highly Organized · Teamwork
WORK EXPERIENCE
Quality Supervisor
MS Companies
Mar 2020 - Aug 2020
• training and orientating new hires
• insuring work performance follows protocol
• data entry on reports and emailing to regional supervisors
General Laborer
Adaseal
Jul 2017 - Feb 2020
Worked at different stations each day, performed inventory when needed, helped prepare products for shipping to customers
Library Aide
Humphreys County Public Library
Apr 2015 - Jul 2017
• organized books and other reading material, answered phones, clerical duties
• helped patrons locate the reading material they wish to check out, check out materials to patrons and check in materials upon return
Cashier
Walmart
Mar 2014 - May 2014
• performed cashier duties, greeted customers as they approached the register
BabySitter
Babysitter
2013 - 2014
• intermittently cared for children 0-5 years old in my home
Toddler Teacher
Whiz Kidz Learning Center
May 2012 - Jun 2012
• Cared for children 12 months to 24 months old, created lesson plans for children, performed cleaning duties
Assistant director
Gram's Tender Care
Aug 2011 - Apr 2012
• answered phones, clerical duties, enforced state rules and regulations as well as center policies, filled in when short staffed or to cover breaks and lunches
Child Care Program Assistant
Scott AFB Child Development Center
Aug 2009 - Nov 2010
• worked wherever need in the facility, helped cover lunches and breaks, cared for children ages 0-5 years old, helped prepare lesson plans
Customer Service Representative
Belleville News-Democrat
Sep 2004 - Jun 2010
• Answered phones, assisted customers with issues with the delivery of their newspaper or their subscription, some clerical duties
Teacher's Aide
Small Steps/Giant Leaps Daycare and Preschool
2000 - 2004
• assisted teachers in the caring for children, covered breaks and lunches in other classrooms, some cleaning duties
EDUCATION
Waverly Central High School
Jul 1996 - May 2000
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