*** ********* ** ****** ** *****
*************@*****.***
PROFESSIONAL SUMMARY
I am excited at the opportunity to join your team. My goal us to work with a team to provide great
customer service and great customer care. I am a quick learner and easy to work with. My priority is for
customers to leave with a great experience from our office.
SKILLS:
• Accountable and Reliable
• Good Organization and Communication skills (Bilingual)
• Great computer skills (Microsoft Office) Data Entry
• 6+ years of clerical and administrative experience
EXPERIENCE
6/22/2020- 12/29/2021
Galván Floors- Estimator
Prepare estimates for various size jobs and ensure timely completion of all estimates. Manage bid
pricing from all contractors. Prepare and route customer contracts and any additional paperwork
required for service. Collect and compare quotes from multiple vendors. Created purchase orders in
detail for all products and analyze invoices when received.
11/5/2019-6/15/2020
Designated Title- Escrow Assistant
Answered phones, ordered surveys, HOA, scheduled closings. Prepared documents for closings
and managed day to day files. Distributed mail accordingly. Ordered office supplies monthly.
01/28/2018 – 2/20/2020
Cricket / CSR
As a shift and sales associate, my job description is to ensure we are meeting sales goals as well
as influencing my team to get better. I also look after time cards and ensure people are there on
time.
03/20/2018 – 01/15/2019
All Goods- Customer Service Representative
As a customer service representative my role was to ensure customer interactions that needs were
met. I made sure all outbound/inbound calls were notated in computer system. Data entry
10/21/2017-03/15/2018
YMCA- Fort Worth- Group Leader/Customer Service Representative
Organized and maintained focus or our children by ensuring they had a daily itinerary. Ensured
all children were accounted for, fed and meet with parents to address any concerns and meet their
needs.
EDUCATION
2017
Boswell High School- High School Diploma