Customer Service Representative
Resume:
C O N TACT
***********@*****.***
Tucson, AZ 85714
phone
address
P R O F E S S I O N A L S U MMARY
Adept at cash handling and customer service, I excelled at Safeway, enhancing checkout efficiency and customer
satisfaction. Mastering both technical skills and team leadership, my ability to manage high-pressure situations and resolve customer issues stands out. Proficient in cash register systems and possessing strong communication abilities, I consistently prioritize excellence in every task. Dedicated individual with extensive experience providing efficient customer service in retail stores. Adept at accurately handling cash transactions, processing credit cards, and resolving customer complaints. Able to work in a fast-paced environment while remaining friendly and professional.
E D U C ATION
May 1988
Pueblo High, Tucson Az.
E X P E R I E N C E
February 2020 - December 2022
Cashier
Safeway, Tucson, Az
August 2019 - October 2019
EVS Technician
Banner UMC, Tucson, AZ
June 2010 - June 2015
Personal Caregiver
Ann Guasp, Tucson, AZ
February 2006 - August 2009
Customer Service Representative
Old Pueblo Traders, Tucson, AZ
Operated cash register and accurately processed
payments, returns, and exchanges.
•
Maintained cleanliness of the checkout area by
cleaning counters, shelves and windows.
•
Performed opening and closing procedures, such
as counting cash register, restocking, and cleaning. Front end assistant manager.
•
Identified, evaluated and resolved maintenance
issues in a timely manner to maintain the highest
standard of facility cleanliness.
•
Monitored inventory levels of janitorial supplies
such as paper towels, soap dispensers, and trash
bags, and placed orders when necessary.
•
Organized storage area for janitorial supplies
ensuring that items are neatly stored away after
each shift.
•
Swept and mopped floors and vacuumed carpets.
Emergency Department graveyard hours
•
•
Performed light housekeeping tasks such as
laundry, vacuuming, dusting.
•
Provided companionship to clients by engaging in
conversations and activities.
•
Demonstrated excellent communication skills
when interacting with both clients and colleagues
alike.
•
Handled customer complaints and inquiries in a
courteous and efficient manner.
•
D I A N E A N D R A D E
Demonstrated excellent communication skills,
both verbal and written, in order to effectively
interact with customers.
•
Developed strong customer relationships and
loyalty through effective communication.
•
Responded to telephone inquiries and complaints
following standard operating procedures.
•
Greeted customers by name and displayed
respectful attitude, helping develop rapport with
customer base and build lasting relationships.
•
L A N G UAGES
Spanish
Conversational
•
S K I L L S
• Cash Handling
• Customer Assistance
• Product restocking
• Customer Service
• Payment Collection
• ID Verification
• Cash Register Operation
• Payment Processing
• Identification checks
• Order Taking
• Guest inquiries
• Issue Resolution
• Time management skills
• Written and verbal communication
• Customer Relations
• Order Packaging
• Expense Tracking
• Cash handling and management
• Liquor regulations and compliance
• Proficient in [Software]
• Cash register systems
• Cleaning and sanitizing
• Customer service excellence
• Staff Training
C E R T I F I C ATIONS
• Customer Service 2
• Cashier
Contact this candidate