Sales Associate Social Media

KERRINGTON HARRIS

***** ********* *****, *******, ******** 20147 571-***-**** **********.********@*****.***

EDUCATION

Virginia Commonwealth University (VCU), Richmond, VA

Bachelor of Science in Communications: Public Relations

Graduated: December 2023

PERSONAL SKILLS

Experience in Social Media and Networking

Strong written and verbal communication skills

Proficient in Microsoft Word, PowerPoint and Excel

MAC & PC proficient

Proficient in Adobe

FOREIGN LANGUAGE

Spanish (Basic conversational)

RELEVANT COURSEWORK

oJournalism Writing, Fall 2021

oManaging People and Organizations, Spring 2022

oTechnical Writing and Media, Spring 2022

oPR Strategies, Spring 2022

oGlobalTechExperience/ Internship (Digital Marketing focus)

WORK EXPERIENCE

08/2023 to Present The Dog Stop- Richmond, Virginia

Receptionist

oGreet Customers

oCheck dog in and out of daycare, grooming and boarding

oIn charge of retail services

oCheck and answer emails

oAnswer phone calls and voicemails

oMade sure all dogs and staff were doing ok and didn’t need anything

oFile paper work, waivers, vaccinations on computer

02/2020 to 03/2020 Guess - Leesburg, Virginia

Sales Associate

oProcessed returns and refunds to clients

oProvided customers with current information regarding in store merchandise

oEnsured fitting rooms were clean, organized and maintained at all times

oTracked inventory when new shipments arrived to the store

09/2019 to 12/2019 DSW - Ashburn, Virginia

Sales Associate

o Processed merchandise returns from clients

o Provided assistance to customers and answered inquiries

o Ensured the store was presentable and organized

05/2018 to 12/2018 Charming Charlies - Leesburg, Virginia,

Sales Associate

oMaintained the companies branding standards of organized, neat and clean sales floor, fitting room and stockroom to ensure the store environment is safe for employees and customers

oPerformed register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines

oProactively resolved customer concerns in a manner consistent with the companies policy and with the customers satisfaction in mind

MEMBERSHIPS/

LEADERSHIP Alpha Kappa Alpha Sorority, Incorporated (Member)

Women Giving Back, Sterling, Virginia – sort through donated clothing in support of women and children

Food for Others, Fairfax, Virginia – sort through donated food that will be delivered to families that are struggling

INTERESTS/HOBBIES Former Dancer and Cheerleader

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