Customer Service Office Manager
Resume:
Kandace Gaines
Montgomery, AL *****
ad7nep@r.postjobfree.com
To obtain work full time with opportunities to advance. Seeking employment with a company where I can use my talents and skills to grow and expand. Would like to excel in this field with hard work, perserverance and dedication. Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Manager
Dv Med Supplies, LLC - Montgomery, AL
June 2023 to Present
• Ensures that all billing, posting, insurance denials and related inquires are handled in an accurate and timely manner.
• Provides orientation and proper training for all office personnel in their specific responsibilities and duties as well as day to day tasks for the staff.
• Oversees the coordination of all client information and the processing of the paperwork, including preparation of the file for the billing department.
• Ensuring client files are current and complete. Checking that insurance is being verified by customer service representatives.
• Resolve client problems and complaints. Monitor and records patient, physician files.
• Conducts the return process through the insurance company. Front Desk Associate
Taylor Internal Medicine - Montgomery, AL
August 2022 to Present
• Insurance verification
• Check patients in and out
• Answer phones
• Daily summary
• Collect co pays
Leasing Consultant
Foshee Residential Management Company - Montgomery, AL January 2020 to August 2021
• Check rental history
• Check background
• Move tenants in and out of the apartment complex
• Advertise for complex
• Collect Rent
• Put notices out
• Show prospects the community.
• Make sure the prospects make 3 times the amount of rent. BDC Assistant Manager
Reinhardt Toyota - Montgomery, AL
May 2018 to May 2020
1. Customer service representative
2. Cold calling (100) per day
3. Convince clients to come look and possibly trade for an upgraded vehicle. 4. Oversee 6 BDc employees to make sure they met there daily quota. Leasing Consultant
Elmington Property Management - Vicksburg, MS
January 2013 to December 2016
In charge of showing and renting apartments out.
Check Tenants background report and criminal report. typing leases and proper paperwork for move- in’s. File invoices. Collect rent.
Dispatcher
ECLECTIC POLICE DEPARTMENT Eclectic - Alabama
• Answered incoming emergency phone calls
• Calmed and reassured people who were waiting on emergency services.
• Accepted incoming emergency calls and route the calls accordingly.
• Accepted money for court services
LEASING PROFESSIONAL, MAGNOLIA COMMONS APARTMENTS, Vicksburg, Mississippi
• In charge of showing and renting out apartments
• Check tenants background and credit scores
• Typing leases and proper paperwork for move-ins
• Filing invoices
• Collect rent every month
Education
Prattville High School
Fortis College - Montgomery, AL
Skills
• Call Center
• .NET (1 year)
• Front Office
• Customer service
• POS
• Documentation review
• Customer Service (6 years)
• Office 365
• Waitress
• PHONE SYSTEM (3 years)
• Insurance Verification
• Data entry
• Medical terminology
• Front Desk
• MULTILINE PHONE (2 years)
• Organizational skills
• Fair Housing Regulations
• Microsoft Outlook (6 years)
• Time management
• Restaurant experience
• Tax Experience
• Bartending
• Microsoft Outlook
• Microsoft Word
• Financial Report Writing
• Office Admin
• Yardi (3 years) Excellent organization and communication skills Multiline phone system experience Receptionist experience (4 years) Administrative support Accounting People person Dependable, hard worker Great attitude Quick learner
• Microsoft Excel
• Property Management
• Retail sales
• Restaurant Server
• Management
• Property Leasing
• Medical office experience
• ADMINISTRATIVE SUPPORT (2 years)
• Microsoft Powerpoint
• Merchandising
• Cash handling
• Data collection
• Payroll
• Administrative Assistant (2 years)
• Health care taker (3 years)
• Clerical experience
• Microsoft Office
• Dispatching
• Communication skills
• Bookkeeping
• Sales
• Assistant Manager Experience
• Office Management
• Microsoft Publisher (4 years)
• Microsoft Word (4 years)
• RECEPTIONIST (4 years)
• Customer service
• Data collection
• Clerical experience
• Organizational skills
• Time management
• Communication skills
Certifications and Licenses
ServSafe
Food Handler Certification
Driver's License
Contact this candidate