BIYANKA JACKSON
OFFICE MANAGER/EXECUTIVE ASSISTANT
Employment Experience
HOPE Network, Inc. – Menomonee Falls
Manage database with over 300 members and 500 donors
Assisted with fundraising events
Led Community Outreach Events – represented HOPE in many aspects and did outreach from start to finish.
Managed inventory control through various websites (Sortly and QuickBooks)
Worked in Microsoft Suite, Google Docs, Eleo, Constant Contact and Canva
Prepared invoices and managed all documentation for Safe Sleep Programming
Managed phones and returned calls as needed.
Scheduled deliveries and member pickups
Assessed and managed other programs that were applicable to our members.
Assisted as needed with securing sponsors, donations and worked on grants.
Legal Aid Society
August 2021 – December 2022
Assessed incoming client inquiries daily.
Intake Summaries
Answered Phones
Customer Service
Client Relations
Utilized many office programs and managed office equipment.
Education
Bryant and Stratton College
Current
Anticipating graduating in June of 2024 with an Associate Degree in Social Work and Human Services - Current GPA: 3.7
C O N T A C T
********@*******.***
Milwaukee, WI 53225
Skills:
Leadership
Communication
Problem-Solving
Active Listening
Diversity Awareness.