Insurance Agent Supply Chain
Resume:
Daquan AKU Reinhardt
*** ** **** ******, **********, VA 23803
Mobile: 240-***-**** E-Mail: ****************@*****.***
Work Experience
Progressive Casualty Insurance Company
**** ****** ***** Road
Mayfield Village, OH 44143
Hours per week: 40
02/01/2021 – Present
Commercial Lines Claims Adjuster 05/2022 – Present
-Interpret policies and analyze accident scenes, benefits and other pertinent information gathered to determine effective liability decisions.
-Develop relationships with customers, investigate insurance policy coverages and determine the extent of Progressive's liability concerning loss or damages for commercial policies and document activity on each claim to resolve them as quickly and accurately as possible.
-Correspond with or interview Progressive customers, agents, police and witnesses to compile information.
-Calculate and analyze benefit payments and approves payment of claims within a certain monetary limit.
Licensed Insurance Agent 02/2021 – 05/2022
Accomplishments and Duties
-Successfully maintain Executive Suite status in Sales division by exceeding performance metrics ranking within top 20% of organization out of 1,350 Sales Associates.
-Utilize multiple internal systems to include management program and tools for the purpose of analyzing, researching and assessing customer needs while effectively communicating and providing insurance solutions.
Teleperformance USA 03/2020 – 02/2021
1991 South 4650 West
Salt Lake City, UT 84104
Hours per week: 40
Licensed Insurance Agent for USAA
Accomplishments and Duties
-Completed all training and certifications to be licensed within 48 states and lead team with most call volume and highest satisfaction rate. Dissolved complex and escalated calls with initially dissatisfied customers.
-Utilized management tools and internal systems to assess necessary resources and advise on financial and insurance matters for predominately United States military customer base dealing with all ranks and all branches of United States Armed Forces.
HealthTrust Purchasing Group 04/2018 – 01/2020
201 Wadsworth Avenue
Richmond, VA 23234
Hours per week: 40
Supply Chain Professional
-Developed process for expediting the Open order process freeing up 40 hours monthly to be allocated to higher ranked priority divisional needs within medical center.
-Purchased and replenished medical and commercial supplies and services that totalled approximately $3 million dollars monthly, $36 million dollars annually within 7 hospital facilities.
-Generated purchase orders requisitions based on daily inventory cycle counts, usage and forecasted demand.
-Analysed inventory
Randstad USA 01/2008 - 04/2018
3625 Cumberland Blvd SE
Atlanta, GA 30339
Multiple Supply Chain & Analyst Roles
Contract Assignments Included:
Production Analyst for Eaton Corporation (December 2017 – April 2018)
Youngsville, NC
Hours per week: 40
-Analyzed, purchased and provided quality parts/materials timely for manufacturing and assembly for 6 production lines of UPS (Uninterrupted Power Supplies) while meeting established inventory targets.
-Partnered with suppliers to reduce lead times and inventory without impacting production schedules.
Supply Chain Analyst/Buyer for Coca Cola Refreshments (11/2013 – 12/2015)
Sandston, VA
Hours per week: 40
-Analysed and managed the procurement, inventory, cycle counts, shipping, receiving, maintenance, production schedules and order fulfilment for 5 Mid-Atlantic Coca Cola Distribution and Production Centers down to branch and SKU level (over 2,000 skus) by creating and scheduling replenishment loads utilizing SAP and ERP systems.
-Performed evaluation of offers, comparative pricing analysis and awarded contracts according to regulations. Developed warehouse staffing requirements and manpower funding, planning and conducted studies for special projects, using management programs/tools related to costs and business operations.
-Developed and published guidance material and training presentations to inform, clarify, and explain purchasing, inventory and logistical policy changes to ensure compliance.
Circuit City Stores, Inc
9950 Mayland Drive
Richmond, VA
12/2002 – 01/2008
Hours per week: 40
Senior Inventory Analyst
-Analysed inventory and supply requirements, purchased, maintained and replenished inventory levels to fulfil demand requirements within 700+ stores. Analysed and Managed $500mm worth of Open to Buy dollars within 4 product classes.
-Interviewed, recruited, hired and oversaw a team of 4 Inventory Analysts and 4 Forecast Analysts overseeing the daily operations of forecasting, item planning, inventory management and space planning for the computer and imaging businesses.
-Assisted in the developing of staffing requirements and manpower funding requirements, planning and conducting studies for special projects, using management programs/tools related to costs and business operations.
-Solicited bids from suppliers to promote competition by performing market research and identifying vendors for Requests For Proposal.
-Performed price analysis to determine fairness and reasonableness.
-Coordinated with logistics on requests for waivers or deviations from contract terms.
Education:
05/2004
Mercy College
555 Broadway
Dobbs Ferry, NY
Bachelor of Science, Organizational Management
Volunteer
08/2021 - Present
Boys to Men Mentoring Group
3322 Sweetwater Spring Blvd.
#204, Spring Valley, CA 91977
Mentor
Provide mentoring to young men in middle and high school guiding them through rights of passage in group settings and individually. Building trust and creating a safe environment for young men and their peers, parents, teachers and others in their life
11/2015 - Present
Mt. Gilead Full Gospel International Ministries
Special Events/Men’s Ministries
Support special events at church as well as outside events such as feeding the homeless and setting up
and breaking down sanctuary
06/2010 – 06/2018
Richmond Association of Masonic Lodges
Trustee/Chairman
Oversaw, negotiated, executed all contracts for all private and community events, maintenance, capital equipment, furniture, cleaning and all fiduciary responsibilities as it pertained to $1.2mm valued historical landmark.
01/2007 - Present
Order of the Knights of Pythagoras
State Recorder
Develop and establish policies and processes for Youth Mentoring organization coordinating State-wide conferences for 1,000 attendees, purchasing furniture, clothing, vehicles and overseeing contracts for the Most Worshipful Prince Hall Grand Lodge of Virginia.
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