It Support Cleveland Clinic

Steven Sun

ad7nan@r.postjobfree.com 216-***-**** github.com/Nubb-nubb linkedin.com/in/steven-xun-sun EDUCATION

Ohio State University Columbus, Ohio

Bachelor of Arts in Computer Information Science Expected Dec 2024 WORK EXPERIENCE

American Municipal Power (AMP) Columbus, Ohio

IT Intern Jun 2023 – June 2024

• Bolstered network integrity and optimizing operational efficiency by deployment of hardware and software services such as Oracle, Ladder, and Javascript

• Monitoring and resolving IT support tickets, ensuring efficient resolution and escalating complex issues to second level support

Cleveland Clinic Cleveland, Ohio

Project Creator, Project Designer Nov 2020 - Jan 2021

• Designed and manufactured mask extenders from scratch with SolidWorks and a personal 3D printer

• Donated 1300 face mask extenders to supported Cleveland Clinic doctors and nurses by coordinating with a healthcare worker

uBreakiFix Cleveland Heights, Ohio

Lead Technician, Intern Instructor May 2020 - Jan 2022

• Diagnosed and fixed hundreds of customer device issues by soldering console circuits and laser-etching cracked glass

• Trained five new workers to repair customer phones, consoles, and computers safely and efficiently PROJECT EXPERIENCE

Insight to Student Productivity Columbus, Ohio

ASA Datafest 2024, Ohio State University Mar 2024 - Apr 2024

• Top 10 finalist placement, integrated real-time data into a mock website for CourseKata using Tableau, HTML, CSS, and Javascript

• Increased student productivity by 20% across 12 ebook chapters by optimizing and utilizing CourseKata data for website integration

RateMyClass Columbus, Ohio

Web Developer Mar 2024 - Apr 2024

• Developed a web application using scraping tools like Selenium and Mechanize to aggregate data from external sources that is aimed at helping OSU students make informed decisions about their classes, providing ratings from other students about the class and instructors

• Integrated back-end using Ruby on Rails, implementing MVC architecture for scalable development

• Designed front-end using Bootstrap to visually represent data, as well as implementing Devise for secure user authentication

Mario Cat Clone Columbus, Ohio

Personal Project Dec 2019 – Feb 2020

• Implemented a 2D platformer Cat game based off Nintendo’s Mario using C# and Unity

• Designed and created unique pixel art characters, items, and backgrounds using Photoshop SKILLS

Programming Languages: C/C++, Java, Python, C#, HTML, CSS, JavaScript, MATLAB Software: Unity, Git, Apache Helicopter, Adobe Photoshop, Adobe Premiere Pro, SolidWorks

Contact this candidate