Operations manager distribution

NB

NICHOLAS BISESI

********@*****.*** 443-***-**** Bel Air, MD 21015 WWW: Bold Profile

Diligent Leader bringing 10+ years of experience in operations, production management, organizational development and team building within diverse industries. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Keen to safety, quality and ensuring the job gets done right the first time in the most cost effective efficient way possible. Competitive individual with a winning mentality. Anything worth doing is worth being the best at. Extremely coachable person, who believes that surrounding yourself with the right people and always learning from one another is key to being successful.

Training and Development

Cultural Awareness

Multitasking Abilities

Organization and Time Management

Quality Assurance

Verbal and Written Communication

Department Oversight

Staff Scheduling

Team Leadership

Training Management

Business Leadership

Competetive

Territory Management

Customer Engagement

Production

Business Development

Organizational Management

Document Control

Business Planning

Performance Monitoring

Inventory Management

Health and Safety Compliance

Process Improvement

Logistics Oversight

Workflow Optimization

P&L Management

Work Flow Planning

Staff Development

TruGreen Lawn Care White Marsh, MD

Senior Business Development Manager

10/2023 - Current

B2B Sales

establish new client base

maintain the largest book of business in the mid at lantic region ($900,000) oversee projects

responsible for overall sales growth of the entire branch Resolved customer complaints regarding sales and service. Established ambitious goals for employees to promote achievement and surpass business targets.

Liaised with channel partners to build business.

Developed short-term and long-term vision and strategy to achieve targeted sales objectives.

Enhanced sales volume through skilled support to both new and inactive customers.

Drafted contracts that accurately reflected the agreed upon terms of service.

Summary

Skills

Experience

Comcast Business Rockville, MD

Senior Business Account Executive

09/2019 - 10/2023

B2B outside sales rep covering MD, VA, DE, WV. Working with businesses both new and established on the most revenue generating telecommunication solutions. Each scenario is slightly different so i was responsible for not only making a sale but customizing the best possible solution to fit the business needs. Viewed myself as a business partner or consultant and not just your typical "sales guy."

Coty Cosmetics Belcamp, MD

Operations Manager

04/2015 - 09/2019

Helped oversee the consolidation of two distribution centers into one with project Riverside United. I was responsible to the optimization and efficiency of the eachpick or less then case portion of the business. Managed daily KPI's through both our manual picking and automated aframe all while constantly finding ways to improve each process by increasing maximum through put while decreasing FTE's. I had 47 direct reports all year with spikes during peak season. Across 3 shifts. Managing safety and quality was at the top of the list everyday and often viewed as the most important part of the day. I wrote and re wrote all of the standard work processes for every aspect of the daily tasks for both current and on boarding.

this role also helped me form relationships with multiple outside vendors and suppliers ans i was always looking to cut operating costs. Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.

Procter & Gamble Co Joppa, MD

Team Leader

10/2008 - 04/2015

Managed a team of 7 fulltime employees

Oversaw the fullcase picking aspect of the cosmetics business in the distribution center

Mentored and guided employees to foster proper completion of assigned duties.

Built strong relationships with not only my team but others through positive attitude and attentive response.

Established open and professional relationships with team members to achieve quick resolutions for various issues.

Maximized efficiency by removing safety hazards and debris from work areas.

forklift certified

M.E.R.T (medial emergency response team)

Champs Sports Bel Air, MD

Sales Associate

03/2005 - 07/2008

Prepared merchandise for sales floor by pricing or tagging. Engaged with customers to effectively build rapport and lasting relationships.

Helped customers locate products and checked store system for merchandise at other sites.

Solved customer challenges by offering relevant products and services. University of Phoenix Tempe, AZ

Bachelor of Science in Business Management

05/2011

Chesapeake College Wye Mills, MD

Associate of Arts in Liberal Arts And General Studies 05/2008

Education and Training

C. Milton Wright High School Bel Air, MD

High School Diploma

05/2006

youth baseball coach for a prestige national organization varsity baseball coach

father of three

uncle of 4

family is everything!

Activities and Honors

Contact this candidate