Sales Manager Store
Resume:
Michelle Dain
Pensacola, FL *****
********@*****.***
Enthusiastic District Sales Manager with over 10 years of multi-unit management. Hands on, result driven, team player, Goal oriented DSM with a passion for customer service and a positive store experience.
Authorized to work in the US for any employer
Work Experience
Operations Manager
MedMen - Pensacola, FL
September 2019 to Present
In addition to daily store operations and delivering a 5 star guest experience I am responsible for managing and holding the operations team accountable for policy and procedure, compliance, inventory, Audits, ingestion and all other operational
Store Manager
LOFT - Pensacola, FL
December 2018 to September 2019
Store Manager
Crazy 8 (Gymboree) - Pensacola, FL
October 2014 to December 2018
District Sales Manager
CLAIRE'S ACCESSORIES
May 2008 to July 2014
Supervised the operational activities of 16 stores within the district to ensure compliance with all Company policies and procedures. With strong emphasis on delivering a wonderful Guest experience. Managed all aspects of inventory control including investigations of internal and external theft. Analyze reports to identify ways to leverage opportunities to maximize district business, and develop action plans for success. HR responsibility includes but not limited to recruiting, staffing, development, retention, succession planning, and evaluations. Utilized store visits to conduct on-the-job, coachable training. Evaluate store sales with strong focus on meeting payroll targets on a daily basis using key business reports. Utilize knowledge of in-store presentation standards and techniques to ensure the effective implementation of Planograms. Assess the effectiveness of Store Managers and store management team members by providing the appropriate level of performance feedback. District Training Store Manager
BLOCKBUSTER
June 2004 to May 2008
Maintain total operations for store while ensuring excellent Customer Service. Met and exceeded store budget, identified and reacted to business opportunities. Responsible for training and targeting associate development for all levels of management for a district of 16 stores. While ensuring store measurable were always in line with strong focus on labor.
District Sales Manager
CLAIRE'S ACCESSORIES
June 2000 to May 2004
Took owner ship of a under performing district with highest shrink and labor management in area to performing within company standards for 2001. Maintained and controlled labor, shrink, and eventually turnover. Recruited, hired, coached and developed new store staffs for 11 of the 12 stores in district. Ended fiscal 2002 as #1 District in Region, ranking 10th in company out of 226 districts for sales increase while still maintaining labor and improving shrink. Finished 2003 #1 in company for sales increase out of 226 districts.
Store Manager
CLAIRE'S ACCESSORIES
March 1995 to June 2000
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