Quality Assurance Inventory Control

Gloria Molina

***** ******** ********* *******

Las Vegas, NV 89141

702-***-**** EMAIL **********@*****.***

Skills

- Quality Assurance -Leadership - Inventory Control -Team management -Bilingual (Fluent In Spanish)

-Intermediate PC skills Microsoft Office -Typing 35-40 wpm -Strong Written and verbal Communication Skills - Good interpersonal skills and ability to communicate effectively

-Able to keep track and/or schedule meetings -Efficient in answering phones in a greeting manner

-Excellent organizational and attention to detail skills -Data Entry -Able to manage numerous vendors -Ability to work independently and follow directions -Fast learner & eager to grow with a company -Word processing, filing and faxing

Experience

Golf Sophisticate (Online Store-Sold Women’s Golf & Tennis Apparel) 2016-2019

• Started Company from -ground up by myself

• Designed my own logos, thank you cards and able to input new merchandise in website where I also described each item and took pictures on models of each item for a better cleaner look

• Able To keep track of all merchandise and spoke to vendors for new relevant looks to keep merchandise updated

• Handled all calls and emails customer service wise

• Packaged and shipped all merchandise ordered by customers

• Kept track of all merchandise while still streaming revenue

• Kept track of all appointments and meetings myself as well as travel needed, like conventions or other educational entrepreneur classes and events

• Networked at many different women golf events

• Spread the word on all my social media site’s

My Travel Search Las Vegas, NV- Travel Agent 2014-2016

• Answered 100+ Phone calls a day

• Booked and made changes to flight reservations when requested

• Handled credit card info to enter in booking

• Answered calls in a welcoming way to help customers in English and/or Spanish

• Upsold to allow customers better assistance at their destinations and to meet quota daily

• Worked well with others and helped train new people that arrived when hired

Gordon Biersch Brewery Restaurant Group- Las Vegas, NV-Server/Bartender 2010-2014

• Extradited food at a fast pace

• Took food and beverage orders down for customers

• Always maintained an upbeat and friendly composure while doing my tasks

• Took over as Bartender when needed

• Maintained a clean appearance

• Trained many new employees and showed them how to correctly pair food served with the beers sold and made at the brewery

• Had extensive knowledge of food served, as well as cocktails and signature beers

• Worked well with all my co workers and helped out when I was needed

Rise N Shine Cleaning Service- North Hollywood, CA- Appointment Keeper/Receptionist 2005-2010

• Answered All calls

• Booked appointments for Employees

• Dispatched employees every morning with articulate instructions on how to clean each house because details were always given to me by customers

• Helped out with marketing to keep business flowing in on a constant basis

• Listened to concerns and sometimes complaints by customers

• Filed paperwork

• Entered data into computers so it would be easier for client information to be seen rather than filing all information

• Took calls for my boss and arranged her calendar for meeting and travel

Education

September 2015

Health Coach Institute (Certification)

Learned about mental health, health in general, stress relievers and a various number of diets. But most importantly how to change habits. In working on earning my Health Coach Certification we were taught that many things that trouble people usually are rooted through their physical health. In so many cases people believe their relationships are a problem, but if your health/fitness is off your relationships are more likely to be affected as well. This can also be affecting your economic issues. Basically it’s all a combination that over all amounts to your health well being. We were taught what foods to eat and how other people may need different diets according to whatever is going on in their body and how what they eat can be the solution to a lot of their problems over all. Our job is to find “the needle mover”and once that is found we continue as we feel appropriate according to the clients needs

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