Patient care technician

LATONYA MEDLOCK

BALCH SPRINGS, TX *****

469-***-**** - ad7n4h@r.postjobfree.com - WWW: Bold Profile PROFESSIONAL SUMMARY

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

SKILLS

Patient Relations

Quality Assurance

Patient Management

Trustworthy companion

Reliable team player

Dressing assistance

WORK HISTORY

05/2022 to 06/2023 Patient Care Technician

Medical City Of Dallas – Dallas, TX

Enhanced patient satisfaction by providing compassionate and attentive care. Reduced stress for patients and families through effective communication and empathetic support.

Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.

09/2021 to 07/2022 Certified Nursing Assistant

Carestaf Of Dallas – Dallas, TX

Built rapport with patients and families, providing emotional support during difficult times.

Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

09/2017 to 08/2021 Patient Care Assistant

Divine Edge Health Services – Dallas, TX

Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff. Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.

Provided emotional support to patients during difficult moments, fostering trust and rapport.

Collaborated with interdisciplinary teams to develop individualized care plans for each patient''s unique needs.

04/2017 to 09/2017 Certified Nursing Assistant

Brentwood Skilled Nursing – Dallas, TX

Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals. Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns. Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.

04/2014 to 09/2017 Housekeeper

Brentwood Skilled Nursing – Dallas, TX

Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Maintained a spotless environment for guests through diligent daily housekeeping tasks.

Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Reduced the need for deep cleanings by consistently addressing minor maintenance issues.

EDUCATION

05/1992 High School Diploma

James Madison High School - Dallas, TX

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