Store Manager Administrative Assistant
Resume:
Melissa Mcelheny
Administrative Assistant/Outside Contracting
Henderson, TN 38340
*****************@*****.***
Caring and compassionate medical professional with a proven determination to consistently excel at all assigned duties, seeking to turn medical education into continuation of a rewarding career with a dynamic healthcare facility.
Authorized to work in the US for any employer
Work Experience
Store Manager
Dollar General - Bethel Springs, TN
October 2021 to Present
Over a year ago I was hired on with Dollar General as a keyholder. two months after that, I was promoted to the season store manager three months after that I became store manager I had up to eight employees I worked 60 to 90 hours a week in charge of trucks inventory vendors, but the number one thing was customer satisfaction. I had to submit payroll. I had conference calls, scheduling for myself and my staff and I went to help other stores in need. I had a store manager conference over the summer. I got an award in the district for the best overall customer satisfaction. In Home Care Provider
Public Partnerships - Waynesboro, VA
March 2014 to January 2016
Knowledgeable in autism and working with disabled children. Some of my duties included but not limited to physical therapy, creating activities, assisting doctor's appointments, overnight care, and distribution of medication.
Administrative Assistant/Outside Contracting
LUMOS - Waynesboro, VA
May 2013 to 2014
The consistency of my duties include, but are not limited to, embarking on new potential clients, always greeting everyone coming through the office, typing, filing, organizing, printing out blue prints for the contractor along with work permits, and communication mostly consisting of via email.
• Did you have any specific goals or metrics in this position? (i.e. 200 dials per day in a call center, top 10% of sales force, perfect attendance, etc.)
Self Employed Child Care - Waynesboro, VA. 4/1/2011 2013 Child Care Provider
• Outstanding and compassionate care for three amazing toddlers 1-3 years of age.
• While caring for these children my certification was obtained through the state, directed daily learning activities while managing and attending to their personal schedules. Inventory Specialist
Ntelos - Lyndhurst, VA
August 2007 to June 2009
Weekly/monthly inventory of hand-held devices (cell phones), installing new software and updating all devices returned, upgraded devices to be re-sellable, and also worked in other departments covering the vacations of others.
• The main objective to this position held was to present excellence in quality assurance. First Assistant to the General Manager
Mcdonald's Corporation - New Orleans, LA
March 2004 to August 2007
Directed four managers, thirty five employees, scheduling, Martin Brower food orders, 100% customer satisfaction, monthly meeting with the regional manager/corporate headquarters, maintaining professionalism at all times while training others to do so, and also weekly/inventory.
• Corporate management training, met a;; store goals monthly and quarterly, over achieved on store sales, food costs, drive thru times, and customer satisfaction. Ranked number one store in greater New Orleans area.
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Education
Associates in Medical Coding and Billing Office Specialist Ultimate Medical Academy-Tampa - Tampa, FL
2015 to 2016
Diploma in Medical Billing & Coding
Ultimate Medical Academy - Tampa, FL
2014
Psychology, Biology, Spanish
Lawrenceburg High School - Lawrenceburg, IN
1994
Skills
• Medical Billing
• Medical Coding
• Toddler Care
• American Sign Language
• Cheerleading
• ICD-10
• EMR Systems
• Medical Terminology
• CPT Coding
• Insurance Verification
• Autism Experience
• Home Care
• ICD-9
• Medical Records
• Cleaning
• Housekeeping management
• Retail management
• Customer service
• Computer skills
• Microsoft Office
• Management
• Caregiving
• Retail sales
Awards
The Dean's List
April 2016
Outstanding achievements in my college education.
Assessments
Home health aide skills — Completed
March 2021
Providing care to patients in a home setting
Full results: Completed
Protecting patient privacy — Familiar
September 2021
Understanding privacy rules and regulations associated with patient records Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALIFICATIONS
• Proficient in Microsoft Word, Excel, and Powerpoint.
• Type 60 WPM
• Two years providing excellence in coaching cheerleading and competitions.
• Certified medical/billing coding office specialist, Serve-safe certified, and CPR certified.
• I speak minimal Spanish and understand sign language.
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