Business Analyst Financial Services
Resume:
Tobi Oladimeji
Business System Analyst
Ontario
**********@*****.***
https://www.linkedin.com/in/silaslad/
CAREER PROFILE
Result driven Business Systems
Analyst with 5 years experience in
Financial Services, IT, and Retail
sectors. Proven track record in
analyzing and implementing complex
application development projects from
inception to implementation. Strong
leadership and communication skills,
adept at facilitation and negotiation.
Skilled in identifying trends in complex
datasets, driving efficiencies, and
improving processes. Proficient in
BABOK, Scrum, and leading
practices.
Rogers Bank - Business Analyst
Project 1: Enhancement of Automated Assistant Chat Bot on Web Application:
Increased chatbot accuracy by 25% by spearheading the improvement of AI response through supervised learning
Successfully integrated a Voice Interaction response system, enhancing user engagement and satisfaction by 30%.
Project 2: Enterprise Product Management:
Cultivated strong relationships with key stakeholders, ensuring alignment of IT solutions with business goals and priorities.
Led business requirements workshops, resulting in clear specifications and alignment between business objectives and IT deliverables. Championed user acceptance tests and test quality assurance activities, ensuring solutions met business requirements and quality standards. Collaborated with Product Owners to refine backlogs, estimate team velocity, and prioritize work, ensuring alignment with business priorities. Jan 2022 - Present
EXPERIENCES
EDUCATION & CERTIFICATIONS
BSc - Computer Science
Generative AI – Project Management Institute
Certified Business Professional (CBAP)- In View
BSc - Computer Science
Certified Scrum Master (CSM)
Lean Six Sigma
Cyber Security Awareness Course
Successfully implemented Salesforce CRM solution and Sittera, improving customer relationship management efficiency.
Streamlined processes and centralized all financial record (Invoices) on SAP
(S/4HANA) application, enhancing operational efficiency and reducing costs. Developed business case and dashboards, projecting justification and monitoring processes effectively which gave stakeholder buy-in Engaged stakeholders and managed project tasks efficiently using Jira, ensuring smooth execution and collaboration across teams. Deployed solution which reduced human error by 98% and led to a revenue jump by $1.2million
Knowledge of SDLC
Requirement Elicitation
Comprehensive working
knowledge of UML as precursors
to workflow development
Business Analysis, Effective
Stakehokder Engagement
GAP analysis, Data Analysis
Use Case Analysis
Testing: User Acceptance, Testing
(UAT), Test Cases, Test Plans,
Test Scenarios
Documentation (User Stories,
BRD)
Solutions : ServiceNow, SAP,
S4Hana, e E-learning, Chat bot
MS Office 365: Ms word, Excel
VLOOKUP/macros, PowerPoint,
and Visio) and SharePoint, Access
Programming Languages: VBA,
Python, Java
Data Analysis: Excel, Pandas,
NumPy
Cloud Servers: AWS, Azure, GCP
(Google Cloud Platform)
Collaborative: Jira, Confluence
Visualization: Quiksight, PowerBI
/ Tableau, Looker
FRAMEWORKS
Scrum
SAFe
Kanban
Waterfall
Post-Secondary education in Business or related field, or equivalent related experience Store level retail experience is an asset
Must have intermediate to advance Microsoft Office skills Strong written and oral communication skills are required Strong analytical and systems thinking skills
Ability to work independently and proactively
Must be detail oriented and highly organized
Ability to work in teams, influence others and manage conflict Ability to work based upon specific timelines and dependencies Experience/knowledge with SAP and SQL/Python/R/SAS/Panda/Jupiter is an asset Project : Data Management and Quality Control
Automated tasks with VBA macros, resulting in a 30% increase in operational efficiency and freeing up time for stakeholders. Identified opportunities for improvement by analyzing existing data structures, leading to streamlined operations.
Utilized Python libraries for data analysis, driving business value and informing strategic decisions.
Led data collection and cleansing efforts, ensuring data accuracy and reliability for stakeholders and operations team.
Built interactive KPI dashboards, facilitating better decision-making and performance monitoring for stakeholders and operations team. Amazon - Business System Analyst Nov 2021 - Dec 2022 Safari Telecoms - Business Analyst Nov 2018 - June 2021 SKILLS
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