Samuel M. Conner
Richmond Tx. 77406
281-***-****) ************@*****.***
Skills Summary
Results- orientated Professional with experience and proven success in leading and overseeing teams as a project manager and business owner. Over 30 years of strategic and business planning experience, employee relations, training and staff development. Strong ability to conduct budget, financial analyses of organizational operations.
MS Word, Excel, PowerPoint
Alter Netix Q-Link
CARS
JD Edwards
SAP
CASS
AS400
SAP Delta
Oracle
Education
Bachelor of Business Administration- Mississippi State University- Starkville, MS/ Graduating May 1979
Experience
Christian Brothers Automotive, Friendswood, TX 1/2008 – /2018
Franchise Owner/ Entrepreneur
Managed daily operations of the store.
Led new talent acquisition and recruitment processes for all new full-time employees.
Provided oversight for compensation, and benefits programs, including benchmarks, salary/performance review and incentive plans.
Conducted and maintained several spreadsheets reports to Corporate office.
Managed all bookkeeping, payroll, accounts payables & receivables.
Conducted all inventory orders and supplies orders with several contracted vendors.
Managed and provided oversight of all customer interactions.
Provided transportation services to customers.
Weatherford International, Houston, TX 2005 - 2008
Sr. Credit Analyst
Managed client credit approvals up to $20MM
Lead financial authorization for all supervisors.
Managed and provided oversight up to 10 credit analysts.
Reviewed clients credit reports.
Established and monitored client’s credit lines.
Conducted collections on past-due accounts.
Provided resolutions for customers grievances and complaints.
Analyzed financial statements and provided feedback with action plans.
Conducted customer site visits for account review.
Met or surpass delinquent goal every month except during low sales months.
Pennzoil-Quaker State Company, Houston, Texas 1998 - 2004
National Credit Analyst
Interacted with all levels of management on behalf of Pennzoil-Quaker State Company with other Fortune 500 companies.
Provided credit approval and set up payment plans.
Order and evaluate Dunn & Bradstreet credit reports.
Performed credit review/analysis to determine credit limits.
Investigate SAP AR crad notes and take proactive action to resolve valid blocked orders through communication with AR Dedicated Customer Professionals (DCP), Sales and Credit Analysts
Analyzed third party software data, researched customer accounts to resolve past due items, monitored credit holds, made collection calls, researched customer inquiries and generate reports through SAP.
Make recommendations on order releases to Credit Analyst or Line of Business (LOB) management.
Develop and report metrics of overdue and credit limit warnings/blocks for LOB management.
Review credit management change control reports on scheduled basis, develop internal metrics reporting.
Worked closely with the sales force/internal support groups and provide phone coverage for inbound "800" number.
Aided the National Account staff in evaluation of the business as well as the implementation of plans and programs.
Responsible for maintaining budgets, guidance as it relates to overall business, evaluation of volume, plans, and programs.
Evaluated and developed SAP reporting processes.
Assist in developing key reports, mining and merging data from multiple systems, create more efficient reporting from existing databases.
Monitored account receivables and expense issues.
Solved problems in complex business situations.
Made credit risk analysis of prospective and current customers.
Advanced computer skills in SAP, SAP Delta (Advanced SAP Training), Alter Netix Q-Link software (Web-based Customer Relationship and Workflow management software), Access, Excel and Word. Received certification for completing Dunn & Bradstreet Credit Course.
Ford Motor Credit Company, Baton Rouge, Louisiana 1979 - 1998
Credit Manager
Collected delinquent accounts by field and phone.
Granted due date changes and payment extensions.
Bid on and bought vehicles at Sheriff's Sales, assisted walk-in customers, repossessed vehicles, walked suits through.
Supervised Collections Department (12 employees)
Approved credit
Appraised and inspected vehicles, solicited loans, assisted walk-in customers.