Office Assistant Customer Service
Resume:
Audrey Smith
******.*.*******@*****.***
**** *. *** ***., *** 3, Rome, GA 30161
Summary
Having worked in both the public and private sectors of the economy, I have a unique perspective of the needs of a company and the people and industries they serve. I am able to learn a skill and, in turn, teach that skill to others in such a way that is easily understood and reproduce. This is the person to hire for this position.
Professional Experience
Teacher
D.E.L.T.A STEAM Academy, July 2023 - June 2024
Collect and analyze data
Create data reports based on test data and student growth potential
Creative lesson plans that hold students’ attention while remediating and accelerating necessary skills
Use of technology and multiple software platforms
Testing administration
Building strong relationships with students and parents
Garden Club Facilitator
Model Middle School, July 2021 - June 2022
Created detailed lesson plans aligned with course syllabus that were differentiated by content
Stood in for absent staff members to conduct one-on-one instruction in all subjects and grade levels
Developed a curriculum that included reading and language arts, including self-control skills Anne Street Elementary, July 2020 - June 2021
Created detailed differentiated lesson plans to meet student needs
Collect and analyze data
Create data reports based on test data and student growth potential
Creative lesson plans that hold students’ attention while remediating necessary skills
Use of technology and multiple software platforms
On-going progress monitoring for MTSS Team building and collaboration
Building strong relationships with students and parents during difficult times Forest Park Middle School, July 2016 - June 2020
Collect and analyze data
Create data reports based on test data and student growth potential
Creative lesson plans that hold students’ attention while delivering necessary skills
Use of technology and multiple software platforms Laurel Ridge Elementary, January 2013 – May 2015
Collect and analyze data
Create data reports based on test data and student growth potential
Creative lesson plans that hold students’ attention while remediating necessary skills
Use of technology and multiple software platforms
On-going progress monitoring for MTSS
Team building and collaboration through grade level meetings
Building strong relationships with students and parent during difficult times
STEM Committee member
Math Team coordinator
Revenue Analyst
Allied Automotive Group, May 1999 – May 2011
Analyzed billing and payment cycles for the General Motors and Chrysler Motors accounts.
Adjustments, write-offs, and collections
Daily and weekly benchmark reports
Exception report corrections
Month-end reporting of financial reports to accounting
Training new team members in the use of computer processes
Collections of past-due amounts over 30 days
Tariff creation, implementation, and distribution
General office assistant
Contract management
Creation Standard Operating Procedure manuals
IT and Accounting liaison
Office Coordinator
Coosa Valley Adult Education Center, 1995 – 1998
Student registration
Filing
Public Service Announcements
Data entry
Skills
Self-starter, Computer skills, Customer service, Communication skills, Teaching, Microsoft office, Writing skills, Classroom experience, Data entry, Master Gardener Education
Brenau University – Gainesville, Georgia -Bachelor of Science, May 2012 – Magna Cum Laude Coosa Valley Technical College – Rome, Georgia - Marketing/Management, May 1996 Student Government President
Contact this candidate