Team Leader Quality Control

JOHN F PENA OSPINA

*** ******** **. ************, ** 29680

SUMMARY OF QUALIFICATIONS

Excellent written and oral communications skills; experienced with clients, non-profit organizations and government agencies,keeping records materials and inventory.

Team leader skills: ability to guide people, resolve problems and make decisions.

Experience in a manufacturing and janitorial environment.

Detail oriented and organized, able to meet deadlines and work well under pressure.

Detail cleaner and hands on.

Manager skills.

Bilingual: English-Spanish.

Computer literate: Word, Excel, Access.

Forklift experience.

Quality control and inspections experience.

Floor care (strip & wax).

PROFESSIONAL EXPERIENCE

Team lead . Pierburg in fountain inn

2022 - present

EGR-6 LINE

Help in training new workers on differents stations

Get supplies ready for the day and make sure they have the right materials. Also inspect all stations for any problem at the beginning of the shift . be on time with the request material for the day and be on top of materials.

Supervisor, TC Services

AnMed anderson area

2019 - 2022

Supervised a group of 20 people at the different places in the medical building, warehouse areas. Get supplies daily and make sure everything is clean for the next business day .

Assistance the manager about specific areas to be clean and assist in safety meeting, organized janitorial closets, training of new employees.

Help in the process of hiring new employees,

Assistant Manager, Simply Clean

2017-2019

Supervised a group of people to make sure everything is done right.

Work and cover for people when they are out .

Hire and interview new cleaners.

Inspection of buildings to make sure everything is clean.

Inventory of supplies and delivery. Training for new employees.

Work with co workers and supervise special projects.

OPERATION MANAGER, Janitorial Associates llc, Greenville,SC 2012-2017

Perform weekly inspections.

Runs two or more jobs at the same time.

Make sure all the areas are clean at the end of the day.

Help in the hiring of new employees.

Meet and help with walkthrough with new customers in new accounts.

Distribution of supplies by buildings.

Inspections of buildings.

ASSISTANT MANAGER, Maintenance group, Hartford,CT 2006-2012

Perform daily inspections for different buildings.

Keep areas of supplies organized and clean in every building.

Directs contacts with customers twice a week to maintain good communication.

Assist in the process of hiring personnel.

Direct contact with cleaners in new contracts.

SUB-CONTRACTOR For Parker buildings, Birmingham, AL 2002-2005

Manager of 7 cleaning crew members in the daily basic Schedule.

Supervised operations of floor strip and wax, floor buff and carpet cleaning.

Responsible of different projects on a weekly basis.

Oversee different projects on a schedule for cleaning.

Perform inspections of buildings on a daily basis .

Distribution of supplies.

On-site coordinator shaklee corporation Hartford, CT 1995 -2002

Interview over 20 clients for contracts.

Responsible for set up special events and supervised client requests for proper distributions.

Responsible for dealing with employees with felonies and parole.

Responsible for distributions of products and goods.

Responsible for translation with customers.

Responsible on the hiring process and orientation

Customer service, CBT Bank Hartford CT 1989-1995

Responsible for personal and commercial accounts.

Call customers on negative accounts.

Develops reports for cross accounts,overdraft and check missing.

Statement rendering for cycle by end of the month.

Calls for checks over 5000 and more

EDUCATION

CAPITOL COLLEGE

MEDICAL CODING AND BILLING CERTIFIQUE

GOODWING COLLEGE

MEDICAL CLERICAL ASSOCIATE DEGREE

UCONN

BUSINESS ADMINISTRATION CLASSES

CPI

DATA ENTRY SPECIALIST DIPLOMA

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